The Service Coordinator we worked with… The Service Coordinator we worked with - Mary Kate Watson was awesome! She was always available to answer questions and when I had issues downloading documents, she would allow me to send them to her directly. She made the process very easy. The only negative thing we experience was the funding. It took longer than normal to get are proceeds. We got approved right in the middle of the debt ceiling limit debate and I am sure investors were worried about letting go of money just in case the debt ceiling wasn't raised. Shortly after it was announced that the debt ceiling was going to be raised, we received our funds. Moving forward, I just believe that once someone is approved, that money needs to be readily available. Outside of that, I have nothing bad to say about our experience.

Without blasting this company with the… Without blasting this company with the worse reviews possible over social media all I'll say is run, run far and fast as you can from this company. I actually will say a few things. First their customer service is a joke after being assigned a rep and a senior manager at that I had sent over 60 e-mail to him over a 3month period of time asking, pleading and eventually begging for a phone call from them and over that period of time I had never received a single phone call not one. Second I turned in all the required documents that were asked for only to have them ask for them again and again by this time I had so started working with H_____P they had me done and funded in 5wks. Unison is still asking for documentation again. People if you ever listen to what reviews say believe this one run and don't look back .

Ok but a little disappointed The person who assisted me was good and helpful however the appraisal was inaccurate to me and I really didn’t get to do what I wanted as I didn’t get enough funds because of appraisal. The house was appraised at 257K while my neighbor who has the same size house as me sold his house two weeks later at 379K. I just needed an extra 10,000 to do a fence but I think the appraisal could have been better. However I do appreciate the help I got but it could have been better.

Things went smoothly Once we got past the prelims, process was quick and painless. Only wish that we couldve put a few thousand less into or mortgage balance so we had more funds. Would have preferred to put $12,000 towards balance instead of $18,000. Otherwise, everything was great.

Great option for using the equity in my home The whole process went smoothly from start to finish. I am on a fixed income (SS) so being able to take some equity out of my home without taking on an additional payment was perfect for my situation. I also was able to pay off my car loan which significantly reduced my bills each month and I still put a bit of money in savings for emergencies. Everyone at Unison was great to work with. It was a great experience and I have already recommended Unison to a few of my friends who own houses.