Linda Westcott
GBI called to advise I accidentally made… I called to advise I accidentally made two payments this month and I wanted to remove one. He confirmed and said the extra payment had been removed. So quick the response and I feel relieved that it was corrected so quickly. Excellent Thank you Marina Westcott
Ronald
GBPeace your agent was very professional… Peace your agent was very professional and answered all my questions n help me with my problem iam so happy to have this card n will always be grateful for yall giving me your card
Marshall Madden
GBDO NOT TAKE THIS CARD IF YOU VLUE YOUR… DO NOT TAKE THIS CARD IF YOU VALUE YOUR CREDIT. This company is a complete predatory scam. All of their CSRs are overseas, untrained and have no authority.
Sharon Bailey
GBI have a perfect credit rating I have a perfect credit rating. I got Vivint security and also got it for my daughter. Yet Vivint wanted my daughter setup under Fortiva which I knew nothing about until I noticed a monthly fee charge of $12.50 as a cash advance fee. I screwed up—I should have done my research before buying Vivint thru Fortiva. Also, no one should trust Vivint. I am updating my review from 1 star to 4 stars. Fortiva helped me update my Fortiva account by using a debit card so that there will be no cash advance fees. I received excellent help on the phone and online by a real person. The main original problem lies with Vivint.
Jody Flannigan
GBCustomer service was very helpful Customer service was very helpful. I made the mistake when setting up my auto payment date, I didn’t realize that they start their calendar date on a Monday vs Sunday. I normally get paid n 4th Wednesday if the month. I THOUGHT I picked the last Wednesday by picking middle of calendar when I ACTUALLY picked a Thursday. Watch for this. They did reimburse me and I changed my auto date myself.