I have a perfect credit rating I have a perfect credit rating. I got Vivint security and also got it for my daughter. Yet Vivint wanted my daughter setup under Fortiva which I knew nothing about until I noticed a monthly fee charge of $12.50 as a cash advance fee. I screwed up—I should have done my research before buying Vivint thru Fortiva. Also, no one should trust Vivint. I am updating my review from 1 star to 4 stars. Fortiva helped me update my Fortiva account by using a debit card so that there will be no cash advance fees. I received excellent help on the phone and online by a real person. The main original problem lies with Vivint.

If you can stay away from this card… If you can stay away from this card high yearly fees monthly charges and they will send u stuff in mail for credit limit increases when you call them they say nothing about it company us a joke everyone you talk to has a middle eastern voice like i said if you have to have a card ok if not stay far away

A+ Customer service experience The representative that helped me was courteous, polite, and professional. I really appreciate the way she handled my situation. She helped me to realize that I had made a mistake. Thanks for the excellent customer service that I received. Top notch in my book.! 😀

DO NOT TAKE THIS CARD IF YOU VLUE YOUR… DO NOT TAKE THIS CARD IF YOU VALUE YOUR CREDIT. This company is a complete predatory scam. All of their CSRs are overseas, untrained and have no authority.

Customer service was very helpful Customer service was very helpful. I made the mistake when setting up my auto payment date, I didn’t realize that they start their calendar date on a Monday vs Sunday. I normally get paid n 4th Wednesday if the month. I THOUGHT I picked the last Wednesday by picking middle of calendar when I ACTUALLY picked a Thursday. Watch for this. They did reimburse me and I changed my auto date myself.