Joe
GBI was Having issues with a payment. I was Having issues with a payment.. The lady in support was beyond excellent, she took care of my problem and walked me through the "how to". She had me fixed up in minutes. All support rep companies could take lessons from this group. A+
BOBBIE
GBFraud Alert I received a fraud alert concerning a purchase from London! I called Customer Service and from the initial text message of the fraud alert to the call to Customer Service man they were on it!!! Customer Service reps were attentive and patient! I was able to understand them speaking English! They solved my issue in less than 3 mins... Thanks to you all!
Joseph Lengal
GBThe associate that assisted me today…The young lady received the recognition due to her. I feel remorse that I failed to get her name thank you very very much The associate that assisted me today was extremely polite, understanding and she thoroughly listened to my problem she is an excellent communicator simply because she is a good listener. Thank you very very much as you truly made a difference in my day today. Such a positive attitude I hopeThe young lady received the recognition due to her. I feel remorse that I failed to get her name thank you very very much
Dorothy Battle
GBI'm thankful for Fortiva because I need my credit card to help build my credit and banking experiences. I'm thankful for Fortiva because you have helped me build a good faith relationships with my credit card and I want to continue to do business with you all.please givee the same curiosity. Kindly yours Dorothy Battle
Linda Westcott
GBI called to advise I accidentally made… I called to advise I accidentally made two payments this month and I wanted to remove one. He confirmed and said the extra payment had been removed. So quick the response and I feel relieved that it was corrected so quickly. Excellent Thank you Marina Westcott