Andy is the Best Great communicator. Very freindly/customer oriented, easy to talk to. Confirmed that my issues were addressed and offered to take care of any additional concerns I might have.

Tradesmith is a great company to do… Tradesmith is a great company to do business with. I had a misunderstanding with a subscription i bought. They were very understanding with the problem and resolved it with no problems what so ever. Tradesmith stands behind there products. Would recommend 👌

Wonderful onboarding experience today! Thank you Devin & Avy! Today Devin helped me to register for my first service with TradeSmith. He was very friendly, knowledgeable and patient to answer my questions. He made the whole onboarding process very easy and comfortable. A little while later I called back with a question and spoke with Avy. She was also terrific! She was very thorough, patient, friendly and knowledgeable about the site and other services TradeSmith offers. I am super happy with the level of support TradeSmith offers and am looking forward to working with them when needed in order to develop my trading experience. I'd also like to mention that I very much appreciate Keith Kaplan's sincere, direct and friendly approach as he explains the company and services he leads. His example filters through his company workers. I am happy to endorse TradeSmith to others. Sincerely, ~Angelena

Support by Avy The support person, Avy, was extremely knowledgeable, and patient, and determined to get me what I was looking for. It wasn't enough that we got to the individual publication but she was determined to help me get that one particular screen that I saw during the presentation that I watched. She tried different approaches and was, humble enough to say that she was going to ask her colleagues, when we were not getting what I was looking for. Finally took about 15 minutes but she delivered. I have previous experiences where the support person suggests: "just go back to where we were and 'play around' to see if you might run into what you had seen and want to access." Avy needs to be acknowledged for how she performed; and commended for not giving up (as I have experienced with other support persons but NOT with Tradesmith).

TradeSmith is clownshow rife with… TradeSmith is clownshow rife with deceptive trading practices. There 90 "satisfaction guaranteed refund" is a fraud. The way their "game" works is: 1) They offer their promotions as big discounts (usually $1,500) 2) when you go to cancel (and want switch to a different program) they offer to do so at the "retail" mark up (which no one EVER pays) - thus making your refund worthless.