They fixed the problem and I have received a refund. They fixed the problem and I have received a refund. The refund experience was not pleasant, but they have provided good service for the past few months. Goodbye Pay with Moon. Now I can confirm that this is a fraudulent company. They used to not require a verification code to log in, but since they announced they stopped selling Moon Visa, they started requiring a verification code to log in, and I have not been able to receive the verification code in my outlook email, and I cannot log in to my account. I tried to contact them, but several of their emails only auto-responded, and a month has passed without a real person contacting me.

loaded 50 dollars through BTC lighting… loaded 50 dollars through BTC lighting network, can't pay anything, asked for a refund and waited for 3 months, nothing came back. Their customer support scam me by saying they are working on it. Now they even went offline. Get my money back you scammers!

Perfect, with Limitations Edit 2023: the service is not operating at the moment. Limited to the US-located and US-processed merchants. E.g. booking flights and hotels on the Chinese-owned Trip-dot-com succeeds about half the time, while Expedia and Priceline work most of the time. Sometimes Paypal US is refused by some merchants, but the same card works if you select PayPal Pay in 4. Klarna doesn't work because of the card's limited lifespan. All in all, this is a huge step forward in efficient crypto off-ramps, I hope the company stands the test of time and regulatory scrutiny and keeps improving its products.

DO NOT use it DO NOT use it! It is typical a scam! They banned my account and remove me from discord group when I tried to contact them! Do not tell me nonsense words like ‘ It sounds like your account may have been banned for engaging in fraud. Moon has a zero tolerance policy on illegal activity and accounts that are used to commit fraud will be banned or suspended’. You are not law enforcement! You don’t have the right to hold any fund from user! You are the fraud itself ! Refund my money or reply me in group! Let everyone see ur criminal face!

Best Platform. Not a Scam! Had an impressive experience on the platform. The BEST option if you want to grab free trials, like Linode, Amazon AWS, Spotify..., with your crypto! They provide you a prepaid Visa card, though it can be used a few US merchants who accept prepaid cards. You can't blame them for a merchant doesn't accept that card, as it's that paticular merchant's preference of not accepting prepaids. I can see there're many complaints saying they don't refund deposits back into the user's crypto wallets; which is NOT. They refunded my total deposit after around 5 days of contacting the support. THEY DO REFUND BACK INTO YOUR WALLET. You'll probably have a satisfying service there. I even recommended this to my group of crypto traders and most of them are happy with it. So, go ahead and try it out. :)