Brigitte Douglas
GBSomething has definitely changed with… Something has definitely changed with Luther Sales. The communication and delivery used to be so great but this time I have been waiting for my merchandise for nearly two months! No matter what number I call, I always get the same person. She is very kind and respectful, but she needs more help. It’s as if she’s the only customer service rep. I do believe they are now screening my calls and not answering when they realize it is me. This is all unacceptable! They have been so reliable in the past. I just want my merchandise and it’s as if they are making no efforts to get it to me. They simply do not care! I don’t want to cancel because my daughter needs a new cell phone so I was going to get myself a new one and give her mine. I will be reaching out to the Better Business Bureau. They no longer care about their customers.
Elissa Mirsky
GBI just used Luther for the first time… I just used Luther for the first time and Howard Steiner was such a pleasure. He cleared any confusion I had and got me setup with my purchase easily. I’m super excited to get my camera and I was so happy to see that Luther even had what I was looking for. I will definitely be ordering again and working with Howard. He was so kind and provided amazing customer service.
Alec Slaby
GBPersonalized Sales Experience I Recived a very personalized sales process. Shopping for appliances is a very difficult during supply shortages. Working with Howard Steinert. He worked with me to find specific Maytag Washer with the earliest delivery date, that worked around my holiday plans. As they transition to the new website, I am sure the experience will get better. Note: this is pay by the week. They do not directly finance, but they do pair you with somebody to finance your purchase.
Ronald Muhammad
GB5 star customer service A trustworthy company that guarantees you approval for whatever product you're looking for without a credit check. I've been using luther sales for years and I'm still using them now. A hassle free process with excellent customer service with human beings not robots. I highly recommend if you need or want new products with an affordable price. Thanks to all at Luther sales for all your support.
Techie
GBI am due a refund due to overpayment on… I am due a refund due to overpayment on my account. It has been almost 2 months and I am having an issue with staff returning my call and I keep getting the run around. Already filed a BBB complaint and also with my attorney generals office.