Mark Hewitt
GBWorst Lending Experience! If you are looking for no communication, always on vacation, slow as can be responses or no responses, then you have come to the right lender. Having been in the real estate industry for years I have never seen anything like it. What a shame!
Lenora Menard
GBInitial rep was awesome...very … Initial rep was awesome...very attentive and quick to respond to any questions or concerns. But later in the process, there has been a problem with incorrect inspection report and wiring money which has been very frustrating. I don’t feel these reps are as attentive. I should have received my first draw last week, but still nothing.
Meredith McConnell
GBThey want to get the job done!! My Sales Executive Jeff Mallas truly cares about his clients. He makes the process easy to navigate through and is a pleasure to work with. RCN, unlike many lenders, fits their products to the client's needs rather than fit the client needs into their product. That is the biggest difference between RCN and other lending institutions. I will be working with them for a long time!
DCS
GBNot simple or straight-forward My entire experience was challenging and their lack of who's on first made it hard to navigate. Everything from contracting to insurance policy coverage to getting real numbers to know what I needed to bring to closing was simple hard. The entire back and forth took over 2 months for something that should have taken weeks. There internal processes need MUCH improvement.
Sandra & John Licht
GBJust too many fingers in the pie and way too much paperwork. We had a lot of paperwork during the process and closing was over two hours long and still didn't have enough documents completed. There is a lot of funding issues with who signs what when and it's very expensive.