Solicited Homeowner
GBNot a good experience at all! Not a good experience at all!! I was contacted by this company and the rep, Doug Jonson was nice the FIRST time. After that he began pressuring me, demanding that I “call by noon or he won’t help me,” and had the nerve to then tell me that “I should have my mental health checked & get some help and that he was putting me on the dnc list & needed to protect himself from people like me,” after I stood up for myself & said he was predatory & unprofessional. They contacted me, not the other watt around. And the BBB link takes you to their profile & clearly states they are NOT BBB accredited. At times like this I don’t need more stress, threats or lies & clearly this company wasn’t contacting me to help me as shown by their actions, their derogatory comments about me & stating I’m on the dnc list. Sounds pretty helpful, huh? Very unprofessional & out of line, not to mention rude.
teresa vasquez
GBTo date my husband & I and our 5… To date my husband & I and our 5 grandchildren. Put our home in the hands or the lord Jesus Christ. &. Doug. &. Gabby. Brooks tone solutions is very caring I could barely breathe with stress I had before coming aboard with Doug & Gabby at Brookstone solutions. I feel we are in good hands I feel blessed. !!! We also owed a balloon payment on our home of 40,000 this coming September. &. Doug told me not too worry it’s taken care of . Brookstone solutions is a god sent we appreciate them so much. My husband & I. & our 5 granchildren. Being a senior citizen. I can’t stop drying my eyes. We are so fortunate. & blessed. We don’t have to sell our memory’s. Andrea💕
Donna
GBWe thought we are going to lose our home I thought my husband and I were about to lose our home before Nathan from Brookstone Solutions reached out to us! We were behind about 6 months, we tried contacting our lender but they didn’t help us at all. Nathan explained how the program works and held our hand throughout the entire process. I was a bit skeptical at first because it just sounded to good to be true but Nathan really took the time to explain everything and was very patient with us. If you are behind on your payments contact Nathan!! He literally changed our lives in 5 months!! Thanks so much! Donna
HEBREW/TONGAS AKROFI
GBThey can not do anything for you They… They can not do anything for you They will run you around for six month a latter on transfer you to another person in the same group under a different name still wanting you themclose to $4000 l nearly lost my home so l end up sell the house am planning to sue them they nothing but scammers
Kimberly T.
GBI can’t believe my luck to have found… I can’t believe my luck to have found this company. Brookstone Solutions helped me eliminate my delinquent payments and got me a lower interest rate that lowered my payments. I can afford to live again. Thank you Jake Snow! Thank you Brookstone Solutions. You guys were great!