Do not use! Five days after ordering the medication still had not shipped. Their phone number goes straight to voice mail. When someone returned my phone call it was with a very heavy Indian accent (I couldn't understand the message). If you check on Google maps you will discover that their address is a very small building behind a rental office. This appears to be a one or two man operation. They may have been okay in the past but there are clearly numerous problems now in May, 2018.

Great experience Great experience. Coya is a wonderful customer service oriented young lady. She called me thru every step of the process from getting a veterinarians prescription sent to them, to when the prescription was received & shipped out. I would highly recommend Pet VM. I will certainly use their services for all my pets needs. Coya is a Gem!! Thank you.😇🐶

At first I thought the drops were … At first I thought the drops were upsetting my pooches stomach, so I backed off giving fewer drops. I then upped the dose to two drops more than for her weight and I believe I am seeing less of a voracious appetite, and some definition in her waistline. Her Cushings is probably not a bad case, no hair loss or infections, but I certainly am glad this was available instead of the awful RX the vet recommended. She, has been on the drops a couple months, and I would recommend this.

first order --- Boston with Cushions first order --- Boston with Cushions, needed meds for her. Found this and talked with Vet. Had the best prices -- ordered and Vet gave Rx to them. Updated shipment for 2 day. Med never got here, checked tracking even with my PO and it shows to be in Oakland. Called Co. and did not get any satisfactory customer service. refused to give refund, stated they had to have prior approval from mgmt. to resend order and did not know what would happen if other order came in. Do not recommend this and above all after talking with Vet., she will not recommend this facility for pet medications.

Best price, great customer service, can recommend Overall, excellent experience. They had the lowest price online for the flea treatment our cats needed. After order was placed they called me the next day to discuss the status of the order. That never happens! I also ordered a second item that was not high priority and was not immediately available so they sent the flea treatment then sent a second package with the other item a couple days later but did not charge me more postage. I found customer service, the two or three times that I spoke with them, to be helpful and efficient. I'm a new customer but right now I can highly recommend this online pet pharmacy.