Scam meds: my dog suffered I trusted this company with my dog's health, and I think I got scammed. I thought I was getting a great deal when I discovered my dog's arthritis medicine in a 3-month supply for quite a bit less per pill than I usually get it. I'm not sure what the problem is, but AS SOON as she made the switch to the new Petvaluemart meds, she was in pain and limping and has continued to be ever since. I tried to contact them to ask to return the remaining pills (over $100 worth!!) for a refund, but they never responded. I am VERY upset and intend to complain to everyone I can in the hopes that I will get a response.

Best price, great customer service, can recommend Overall, excellent experience. They had the lowest price online for the flea treatment our cats needed. After order was placed they called me the next day to discuss the status of the order. That never happens! I also ordered a second item that was not high priority and was not immediately available so they sent the flea treatment then sent a second package with the other item a couple days later but did not charge me more postage. I found customer service, the two or three times that I spoke with them, to be helpful and efficient. I'm a new customer but right now I can highly recommend this online pet pharmacy.

Pet VM is a Great Pharmacy I have ordered for more than a year a medication for my dog Cesy, Vetoryl 5 mg, since no other pet pharmacy carried this medicine and Pet VM did, and even thought they are on the west coast and we live in Miami Beach medication every time I ordered came on time. Pet VM even call me to explain me any situation with prescription and solve it. I highly recommended it.

sent me bad medicine sent me bad medicine, dog got fleas, been on medicine all his life before. rude, unfriendly, cold customer services. asked for manager to call me never did, only generic emails, told me to return unused product which I did for refund, then they said no refund I wrote date on box. why would this matter not legally to resale medicine. I asked why did you ask me to mail the product back which I had to pay for , they mailed back to me product was crushed by them, as the box they returned it in was undamaged so means it was purposed damaged before it entered the box pet vm or bandana rx what ever they call them selves do no use

Do not use! Five days after ordering the medication still had not shipped. Their phone number goes straight to voice mail. When someone returned my phone call it was with a very heavy Indian accent (I couldn't understand the message). If you check on Google maps you will discover that their address is a very small building behind a rental office. This appears to be a one or two man operation. They may have been okay in the past but there are clearly numerous problems now in May, 2018.