Great idea, needs polish two parts - online and in person The online experience was OK, but the website could have been more upfront and explanatory about how the auction worked, blended rates, etc. But the website/platform had some glitches that were wholly unnecessary. When I spoke to someone on the phone they explained an upgrade was coming, hopefully these are resolved now. But for something having to do with decent amounts of money, that never should have happened. in person - the first phone call i made to streetshares the person answering the phone interrupted me in the middle of my very first sentence to tell me they were transferring me to someone else. this is ridiculously poor customer service. otherwise the people in e-mail and on the phone were great - but that one very first impression was a very poor one.

It was a hard road but hard work, as always, paid off... I want to personally thank the VP in charge of Marketing and Business Development, David Bann for reaching out to me and listening to my initial upset. His call was worth getting the Funds, even if I don't get funded. Street Shares is going through a growth phase and there was no mistake that how my account was handled was a reflection of a 'Perfect Storm' of internal changes and a Maternity Leave. David was great at listening to my 'Case' and we left the call in a great place with mutual respect and the relationship in tact. BTW, if you read up on David you'll see what a fine young man he is with a legacy of Service and Education.

The whole experience with Street Shares…Horrific Experience The whole experience with Street Shares has been dismal. The sense of urgency and communication was extremely lacking. After getting an approval then the whole process fell apart. False promises and the whole platform is flawed and the company seems to only draw/attract business owners/clients by touting veteran owned. Deeply disappointing process and we are only writing this review after multiple failed attempts to escalate to management our concerns. We are still waiting to hear back from the principal partner/owner/GM without success. Potential borrowers beware of this company and try other options and get other quotes there is plenty of competitors that will take care of businesses with a solid history like ours and others.

Horrible company Horrible company. I got approved for a business line of credit last year and 9 months later they say I can't draw on it. Even though I have a balance and THEY keep taking my payments. ***What did I get approved for then??? Lame a** customer service too. The rep on the phone was talking over me and very loudly. Like she didn't even care what I was saying. If I was her manage and heard that- she would be fired for talking to customers that way.

Highly recommended for any veteran business owner I've had the pleasure of meeting the StreetShares team in person, and they're a great group of people. Now, we've decided to work together formally and I couldn't be more excited. The process was easy, and I can see this being a powerful, long-term partnership. If you're a veteran looking for financing or to raise money for your business... STOP looking elsewhere and contact StreetShares. This is the best deal and team around. Plus, they're veteran led, and plenty of veterans work there. It's a win-win.