Excellent customer service I had the pleasure of meeting Ms. Sherry on western & lake. She was very informative very friendly and very helpful. She took care of me in a timely order. I will be recommending others to her.

Terrible customer service misleading… Terrible customer service misleading information I was told I was approved for a $4000 loan but only $1000 would get deposited and once I paid off the $1000 then I would receive the other $3000 well that was a lie you have to pay back the full $4000 before receiving the rest of the money so now I’m stuck with paying back money that I haven’t even received

Good luck!!!! Extremely long wait periods and depending on the agent/representative you communicate with you will either have a pleasant or horrible experience. Good luck!!!

It was an easy and pleasant experience… It was an easy and pleasant experience with you all. Love the customer care that was given and maybe the best loan company this far!

Chanel Smith Chanel Smith, Was very respectful and polite with her customer service today. Shes very humble and respectful and took the process easily and made sure everything was up to par! She made sure i felt welcome and made sure everything was well Took care of. I am happy to be a customer and look forward to the future with sail loans!