I had a great customer service… I had a great customer service experience with both Sherry and Tiara. They did everything to make my experience with Sail Loan great. I will tell friend and family about the company.

This place is a rip off!! This place is a rip off!!! They tell people stuff like your bank rejected the payment or you had insufficient funds and people know damn well they have money in their account. They add a bunch of late fees on top of the so called payments that they claimed the bank rejected. They open up these places in the poverty areas knowing people in poverty need help sometimes with living expenses bills kids etc.. The employees take their sides in poverty neighborhoods instead of helping their own. They have rich people of other races managing those offices and the employees being African American along side of them treat as well as helping them treat us like s@&t. These places needs to be closed down and sent to country club hills palos hills and other wealthy neighborhoods but they know if they do that they won’t get no business. I’m calling the bbb as soon as I’m done with this review. I don’t care how much of a bind you’re in take it from me DO NOT GO AND GET NO LOAN FROM THEM THEY WILL DEFINITELY RIP YOU OFF!!!!!

The ladies here got me what I needed… The ladies here got me what I needed and did most of it over the phone. They were all smiles when I walked in too which is good and even talked about issues my kid is having at school with me while they did they thing for me. Kathy answered my calls over the weekend when she was off to help me cash my check and spent 15-20 min on the phone with the cash place helping dude reach whoever he had to talk to to make sure the check was real or whatever. She said she couldn't do it or she woulda but she stayed on the phone with us until dude reached whoever it was and got the okay from them to cash it. I was like damn girls day off n she sitting here helping me out on the phone over about 3 hrs from the first time I called to when I got to rite place n she helped out there too. I got more money than I thought I would and it costs less than loans I be getting before too. Go see the ladies here tho the red head is good and the black haired one answers urs calls even when she ain't even working lol

The women at SAIL Loans in Granite City… The women at SAIL Loans in Granite City were better than I could have imagined. The atmosphere is unlike any other place similar to this and Cathy and Allie made the time I was there fly by. The got me the money I needed and it did take a little bit longer than I had hoped but they did offer to let me leave and said they could do a direct deposit in the bank but it wouldnt be there today so i declined the offer. i feel like i have known Allie forever after this and Cathy had me laughing too. It seemed like they ggot along good with each other too ans helped out when they were having questions. Cathy told me about the good areas of the loan when i wasnt sure and allie gave me a bunch of referral cards to give to people as well. keep it up GC and ill probably be back before long.

Ms.Sherry Was Very Helpful N Nice She… Ms.Sherry Was Very Helpful N Nice She Made Me Get What I Have To Get Today N I Really Appreciate Her Help Today Also Mrs.Tina Most Definitely Helped Get What I Have To Get Threw Today As Well Without Her Today I Wouldn’t Probably Left The Door With Anything Today Thank Y’all Very Much!