Take Your Business Somewhere Else I’ve been working with them for some while but now I have to find another dealer. Very bad customer service and business practices. Take your business somewhere else.

No issues with Bullion Exchanges, plan to buy again No issues with Bullion Exchanges. Sent Payment by Check through USPS First Class Mail. After a few days received email notification that they received my check. After the 5 day waiting period for clearance and a few more days for shipping, I had my items within 2 weeks. They shipped via USPS Priority Mail with Signature Required.

Shoddy Business Practices DO NOT DO BUSINESS with Bullion Exchanges ONLINE. ONLY IN PERSON using cash. I trusted them previously with online ordering. I no longer do. In a volatile market, they play games holding on to your bullion after receiving payment and informing you of the tracking # for FedEx shipping. They do not respond to emails nor do they adequately explain the delay in shipping. They say shipping and tracking info is generated by their system before bullion is ready to ship and that shipping can take up to 5 business days after they have received bank funds. Why are you holding my money for an additional week? I believe they are hedging the market so that they can cancel orders and refund buyers if there is a spike in bullion prices. Typical speculation, with other peoples' money. Bullion Exchanges does not respond to emails. Why leave a paper trail when you are doing Shoddy stuff?

Old Fashion Good Service Recently I placed an order and received it in a timely manner. Bullion Exchanges sells the usual bullion products but also has unique items that some online companies don't have. I liked how they add a classy touch to their inner packaging by printing the name on the merchandise box and plastic packing material. It indicates to me that the owner and management take pride in what they do. Fair and very competitive prices too.

Used to be very good, Now I question if they are Have had several orders through the years. Never had this much trouble waiting for them to ship. The money was transferred on the day of the order, it should take maybe 2-3 business days to clear and that is the max time. Usually that same day or the next. I'm on business day 8 and they finally acknowledge getting payment! That mean they have been sitting on the money for an extra few days getting the interest from it. I also now expect they over sold and are waiting for product so they can ship. Hopefully, it arrives in one piece but based on other reviews I suspect they have gone downhill in both service and business practices. What used to be one of the places I checked will now be a don't bother. There are better dealers out there.