Scam Alert You should investigate the companies that you refer your customers to BEFORE their credit cards get blocked. You sent me to Hurb.com, some Portuguese company that refused to help me when I contacted them. I thought Trivago was a big fancy company with big commercials...now I see that they are a weak, pathetic, small-time player that refers people to cheap, fly-by-night websites that get their credit cards blocked! Don't ask me to contact you to tell you how to fix it. Ge it right Before you go into business! Pathetic.

Extremely bad experience twice now… Extremely bad experience twice now booking through Trivago leading to Hotels.com - both times taking double the payment out of my account and only refunding half the amount, taking up to two weeks to return with less than half of the refund amount. Extremely hard to contact Trivago and Expedia.

Trivago is almost a scam Trivago is almost a scam. They transferred my hotel reservation to a website (PriceTravel). But that website wasn't reachable to cancel the booking, even though the confirmation said "100% Refund". Nightmare. Had to go through my credit card company to resolve. NOTE...THE REPLY FROM TRIVAGO TO MY REVIEW (AND OTHERS) IS JUST AUTOMATICALLY GENERATED. AND THE EMAIL ADDRESSES MENTIONED DON'T WORK.

I was looking for an hotel in… I was looking for an hotel in Nice.Trivago prices were higher than the hotel prices. I just contacted the hotel and I got 15% lower price than on Trivago. Same hotel,same condition! So, better,once you find a hotel you like, get the reservation from them!

Trivago, check who you are dealing with! Booking a hotel using Trivago but the real reservation goes through Algotels. They make the ‘reservation’, take your money and than tell you that Algotel received the payment and will check if they can make the reservation at the hotel! Trivago: check who you work with because this is the last time I will use your site and I will make sure I tell everybody I know NOT to use Trivago