Maria Haywood
GBMy husband and I stayed in a B&B in… My husband and I stayed in a B&B in Scotland called Rhenetra in Arisaig. The Host Catherine aka CJ Was the most phenomenal person I have ever met. The rooms were comfortable, peaceful and immaculately clean. CJ not only went that extra mile for you but an extra ten. The views from our room were sensational. All round a stay I will never , no never forget. Every B&B should have a CJ. Catherine a big thank you from the bottom of our hearts . Maria and Ron. Review 10/10 and a great deal more.
Gemma Mitchell
NZExtremely bad experience twice now… Extremely bad experience twice now booking through Trivago leading to Hotels.com - both times taking double the payment out of my account and only refunding half the amount, taking up to two weeks to return with less than half of the refund amount. Extremely hard to contact Trivago and Expedia.
David Perry
GBUse Trivago with caution Using Trivago, in my experience, means connecting with another company for the actual booking. My booking experience for an airline ticket to Barcelona was a pure bait and switch. The site quoted me an attractive price and I booked, but I got an “urgent message” that there was a problem with my credit card. The problem turned out to be that the ticket at the level they had advertised could not be purchased. They offered me a ticket for the same itinerary for $200 more. I declined and they canceled the transaction. But I checked the Trivago site after this call, and the ticket at the “bait” price was still on the site.
Craig
GBTrivago is almost a scam Trivago is almost a scam. They transferred my hotel reservation to a website (PriceTravel). But that website wasn't reachable to cancel the booking, even though the confirmation said "100% Refund". Nightmare. Had to go through my credit card company to resolve. NOTE...THE REPLY FROM TRIVAGO TO MY REVIEW (AND OTHERS) IS JUST AUTOMATICALLY GENERATED. AND THE EMAIL ADDRESSES MENTIONED DON'T WORK.
Paul
GBComplete waste of time Complete waste of time, which for me, equals $. I tried 2 browsers, 2 different credit cards, late night then again next AM. Could not advance beyond "Complete Booking" tab. Called their 877 number & spoke with useless, inept support, apart from giving me another 844 number to phone to complete transaction. After reading these reviews, I suspect Trivago could not complete booking because this was another bait & switch gimmick. NFW