Kathy
GBI was originally approved for $5,000.00… I was originally approved for $5,000.00 but then the next day they still needed more documents and lowered to $2700.00. I was set up for weekly payments, but they made a mistake and did a bi-weekly payment. It took me two days to get resolved. They did refund back the portion that was not supposed to be taken out. I believe it should be handled in a more thorough manner and definitely keep their word on the promised amount that was originally quoted to me. Mark and Kathy Farmer
charles johnson
GBThey lie a lot !!!! They lie a lot !!!!! They send you a virtual copy of your loan agreement with no fees or %’z now on the virtual contract and then on top of that they charge you $700 fee just for you getting the loan that’s without interest and another $400 fee(might be more )of you don’t pay it off within 3 months but your loan agreement is for a year. They don’t tell you this on the phone when I talked to somebody she told me all I would have to pay is the original amount borrowed when I received my loan it was $750 by next month they said I owed $1250 and and if I didn’t pay it by the end of the 3 months it jumped to $1,850 just in fees and now I’m begging for my receipt after I already paid $865.91 they Saying I owe them $933.36 which mean they want over $1,000 for a 750 loan I don’t advise them To anyone and when you tell them you were lied to they say oh well.
Oklahoma
GBGreat service until Great service, but was offered $50 Amazon gift card because my loan offer was decreased. When I call I was told, yes it was offered & pending manger approval. I called back on 01/03/20 and was informed that nothing was noted; that someone would call me back. And this time, I have not received a call pertaining to the $50 Amazon gif card. Thank you.
Laura
GBCustomer service follow up was good Customer service follow up was good, 1st expected due date was too soon after the loan.
Jennifer Brown
GBTerrible don’t use this company Terrible don’t use this company. Run. The fees are ridiculous and they only respond if they need something from you. I paid off the loan a month ago they contacted me twice asking for my address to send my title and still nothing. I asked several times for copies of all my payments for my accountant. I have my own business now and I need it. Sounds very shady. Terrible company and boy did I learn a lesson.