Good luck This company has potential. Started off fine, if they would actually look at the paperwork submitted we could have avoided so many issues. Also, the lack of communication when there is a problem is horrendous.. good luck if you choose to deal with them.

After almost ten years with TBS I have… After almost ten years with TBS I have say that issues are very rare since I keep a very easy way of doing business, by choosing very carefully whom iam doing business with it. But when issue arrives Thomicia Shaver is not the person to speak with to find a solution. Very unprofessional to the point that today 7/12/23 I am still waiting for her feed back when I was finally able to speak with her. People like this Thomicia Shaver gives companies a bad reputation, specially when you're dealing with a long time costumer.

Been with TBS Factoring since 2004 Been with TBS Factoring since 2004, and the last two years have been horrible. Customer service can't seem to keep up. I have no idea who my account rep is, they change so much. The biggest problem I'm having is the over billing the broker and over paying my account, and by the time I check my bank account at the end of the week, it's to late to correct. Now the chargebacks! 10% to 25% of your factored loads. That hurts when you start balancing your bank account. This year I have had over $12k in charge backs. Here we go again with the over billing the broker and over paying my account. I know that I double check my Exhibit B before I submit it, whom ever processing paperwork is Incompetent or haven't been trained well...I'm giving them the opportunity to get this corrected or it time to move to another Factoring Service. They keep me in a financial situation.

the problem with tbs is that they will… the problem with tbs is that they will come back and hit you with chargebacks for loads you did over a year ago so basically end of day you are working for minus. They expect you to send in paperwork within 30 days but then they take forever to invoice. You will be out of business eventually the way they handle invoice collections. TBS is a nightmare. Now they are putting my money in escrow reserve. This company is in breach of contract. tbs takes forever to process charge backs, so thinking you made money, one year down the road they will deduct. better work without factoring company, just request quick pay from companies.

Factoring Representative Kwon Jones Factoring Representative Mr. Kwon Jones, did great explaining the information in my Welcome Packet. Mr. Jones made sure that my questions were answered to the best of his knowledge and ensured me that if I needed any further assistance that I could always reach him by phone, email or his colleague to answer any questions or concerns.