J&Bs
GBGood luck This company has potential. Started off fine, if they would actually look at the paperwork submitted we could have avoided so many issues. Also, the lack of communication when there is a problem is horrendous.. good luck if you choose to deal with them.
J.H. Foster Trucking
GBJust finding out today Just finding out today, that PACA loads will not be factored. Perishable Agricultural Commodity Act (PACA). Fresh fruit, frozen fruit, vegetables Fresh or frozen. You will not be paid with TBS Factoring Services, unless the shipper are broker pays. What a bomber!!! What's the point? 01-27-2023
Luis Galeano
GBAs a company owner As a company owner, I am with them by mistake, I do not recommend this factory to any company owner. The customer service is terrible, the representatives lack training, very few professionals, when you have any loading problem the first thing I will do is They say that you contact the broker yourself to pay and the main thing with them is that you have no guarantee of any charge. Please do not fall into their hands, in general sense this factory is useless. Regarding the factory they must train you regarding other factories because you really lack everything. As a company owner I am very disappointed in you
Tonya Tillman
GBTBS factoring is a complete rip off TBS factoring is a complete rip off! We’ve been with this company for 7 months and it’s been a headache. They’ve decided to start taking recourse fees from previous loads that companies haven’t paid them for, instead of reaching out and discussing the issue. How do you expect for companies to grow when you’re taking from them without any explanation? I’ll be glad when our contract ends! I suggest from now on reach out to the company explain to them about the recourse fees that are in question before you start taking money from loads that don’t coincide with the load you’re trying to collect on. Being professional is a plus!
John
GBBeen with TBS Factoring since 2004 Been with TBS Factoring since 2004, and the last two years have been horrible. Customer service can't seem to keep up. I have no idea who my account rep is, they change so much. The biggest problem I'm having is the over billing the broker and over paying my account, and by the time I check my bank account at the end of the week, it's to late to correct. Now the chargebacks! 10% to 25% of your factored loads. That hurts when you start balancing your bank account. This year I have had over $12k in charge backs. Here we go again with the over billing the broker and over paying my account. I know that I double check my Exhibit B before I submit it, whom ever processing paperwork is Incompetent or haven't been trained well...I'm giving them the opportunity to get this corrected or it time to move to another Factoring Service. They keep me in a financial situation.