This is by far THE BEST factoring… This is by far THE BEST factoring company out there !! Stephen and his crew went above and beyond to help us with the difficult situation we had with our previous company ! The customer service, support, and professionalism from each of them was TOP NOTCH !!! We will be hanging out with this crew untill we retire !!!

Fantastic service! Just a shout out to Sophie Rusu who handles my account...Sophie always answers her phone live when available which allows me to handle any issues or questions fast and efficiently. She's such a pleasure to speak with and always positive and doesn't rush me. I wish I had team members like her in my business! Thanks Instapay for finding Sophie and making our businesses smooth!

Filed chapter 11 this week and having… Filed chapter 11 this week and having trouble getting carriers paid on time. This is a sinking ship.

Instapay not Instant There is nothing instant about InstaPay. Stick to Zelle or other transfer services. Here’s my experience. I just borrowed money from a family member to cover some emergency expenses. Normally we use Zelle. Since I saw this new InstaPay service, my family member decided to try it. There is nothing instant about InstaPay. First, you have to sign up to InstaPay to receive the money. They don’t make this obvious before you send the money. After you sign up, you have to enter your card number—after which you will receive a notice that your card is ineligible to receive the money that was sent to you. They don’t say why either. Luckily, you do have the option to receive money with your checking account. That works—except that it doesn’t, because it takes 2 to 3 days to receive the money that you needed right now. Terrible, terrible, terrible service from Altura. The service is misleading, dishonest, and slow. Avoid under-developed services like InstaPay.

Before the new portal I would’ve have… Before the new portal I would’ve have given 5 stars. New portal is not user friendly, no way of knowing when you’re actually getting paid and no easy way to submit invoices that you took an advance from. Definitely looking for another factoring company. No way I can handle this new portal it’ll drive me crazy