Nick S
GBPoor Experience with Insta Pay When I first heard about Insta Pay I was very excited as the company seemed to offer competitive benefits and lower fees than similar competitors. Unfortunately I was extremely let down with their services. I have had account setup issues since last month and have had very little luck getting a response or in contact with anyone in the company for further assistance. I actively try to call the number on the website, send emails to support, and even attempt to use their chat function their website but get no response every time. Whenever I get in contact with someone they direct me to call or email a different address which I get no response from. Very frustrating. This is very disappointing as their business model seems appealing on paper but without any support when something goes wrong, it defeats the purpose. Hoping Insta Pay can eventually help resolve my issues so I can change my outlook on this company but as of right now I can only give them 1 star due to the communication and complications I have encountered so far.
scott kuhl
GBThey rolled out a new portal total … WOW THE MANAGER JUST CALLED ME AND HAD A NICE TALK HE REASSURED ME THEY ARE MAKING A BETTER VERSION AND PAY ME ASAP I WILL CHANGE TO 5 STARS WITH THIS OUT REACH.. They rolled out a new portal total bull crap not smart phone friendly chang over in 7 days or less looks like accounts did the setup, now no way of knowing if documents where submitted correctly, even they said having issues with people not doing it right, maybe it is your problem, not driver friendly any more. Sorry u lost my business, has been 3 days since paperwork approved and still no money.
King JM Pacaldo
PHPoor service It’s almost 48 hours but I didn’t receive my money . I don’t have trust to this company at all
Consumer
GBJared Pena, excellent My friend Pat Oravetz recommended i call Jared Pena at Instapay Flexible when i started with my own authority. I called, got signed up efficiently and I get great service with Jared. Absolutely no problems with him and his office. I have already recommended to some others that they can completely rely on Jared.
Steve LHeureux
GBFantastic service! Just a shout out to Sophie Rusu who handles my account...Sophie always answers her phone live when available which allows me to handle any issues or questions fast and efficiently. She's such a pleasure to speak with and always positive and doesn't rush me. I wish I had team members like her in my business! Thanks Instapay for finding Sophie and making our businesses smooth!