ZoomGrants has great customer service ZoomGrants has great customer service. They are always very responsive to the specific needs we have and try to accommodate our requests/needs. I love working with them and the systems saves so much time for staff and applicants. Highly recommend them!

Great product with great functionality… Great product with great functionality and support. Meets our needs, and vendor is always quick to reply.

ZoomGrants support staff ZoomGrants support staff continue to always be there when needed, give thorough and understandable solutions to my problems, and are always willing to suggest new applications I could be using.

Very poor experience As a small business owner we were fortunate to get federal grant money to help get us through this difficult time. That was fantastic but the grant was issued through ZoomGrants and that aspect was far from fantastic. The site was nearly impossible to log in to most of the time. You could literally type in your username and password and go for a jog around the block. By the time you got back your account would just be opening up. So the servers are extremely slow. Also, an issue I had was E-signing a document. After I submitted it I immediately realized I needed to correct an error. There was no way to do this I understand that the traffic volume was large due to a larger number of grants being issued BUT there is no excuse for how pathetically whimpy the current platform is. It feels like the whole thing is running off a single server stuffed in a closet somewhere. Without a doubt this is the worst online experience I have ever dealt with.

Best Practice for your grant funding allocation purposes. This product has saved us tons of paper, hours of time and has been one of the best communication tools for use in our capital allocation process ever. No hesitation whatsoever to recommend it to others.