Leopoldo Lozano Is Great Value To Your Company! Leopoldo Lozano was very patient and a great help I truly appreciate your service. He made sure I understood my situation and worked through it with me until it was resolved. Thank You Again Leopoldo!

Deyn Deyn, was very nice, and apologized for my inconvenience. He also said he would place me on the waitlist to receive notification when the property is ready to be viewed.

I spoke with Shubham Srivastava and he… I spoke with Shubham Srivastava and he was extremely helpful! He took his time with looking through my application, seeing what I needed, and assisted me in completing any missing documents while I was on the phone. He was very professional and encouraging during what can be a stressful process.

Eduardo Urbino with Firstkey's renewal… Eduardo Urbino with Firstkey's renewal department provided me with exceptional customer service today. He quickly addressed my issues and concerns. He opened tickets to get me a happy resolution. I'm looking forward to an update!

My experience with Cesar was awesome My experience with Cesar was awesome. He took the time to explain my concerns, unlike the first two representatives who were rude. Before I was finished talking, the first representative shouted, "Stop right now". He did not allow me to finish and refused to help by saying, "I have other calls to answer." Matt needs to be trained to communicate and change his attitude or find another job. The second representative refused to let me talk to a Supervisor about my bad experience. I hung the phone up three times and called back to get someone who knows how to communicate with customers/tenants.