We just returned from our our fourth… We just returned from our our fourth vacation using VillaDirect home rentals. We've stayed in a 3 bed condo, a 4 bedroom pool home (Windsor Palms) and two 7 bedroom pool homes (Emerald Isle, Champion's Gate). All homes were very accommodating for each of the visits as they were clean and had all the necessary items/appliances. The best part is the price and the fact that everyone gets a private bedroom and a private bathroom in most cases. The benefits of a vacation home far outweigh the amenities of staying onsite of the theme park resorts.

Villa Direct, Kissimmee, Appalling Service Memories of family holiday Xmas 2009 ruined by appalling service from Villa Direct. Booked three villas on Emerald Island Resort for ten days at huge expense, over twelve thousand dollars, but got no pool heat in two of the villas. Was Villa direct sympathetic that we could not use the pool? Hell no! We had to resort to swimming in club house. We will certainly be spreading the news and taking our custom elsewhere in future.

Dirty and run down property. Recently stayed at one of the properties this company manages. Lucky Charm, it was run down, dirty not equipped with cutlery, glasses etc. it was so dirty that the dirt was hanging off the fans, all the walls had marks on them and only 3 chairs on the lanie when the villa sleeps 10. Paid extra for a 4 burner bbq and got a 3 burners with no tools and it cost more than website stated. Especially liked the supermarket crate in the pool area to use as a table. Absolutely horrible villa.

Great experience working with… Great experience working with VillaDirect. The booking process was simple and the house our group stayed at was perfect for our two families. Fully stocked and ample room for everyone. The community was amazing and close to the theme parks. Professional and easy communication. Would book through them again!

We booked a villiadiect vacation home… We booked a villiadiect vacation home for our family of 10. a year in advance. When we arrived with found some furniture in disrepair and the dishwasher broken and unusable for the week. in addition the house was advertised as having access to a small water park for the kids and we found this closed. In addition to the hardship of 10 people and no dishwasher on vacation the kids were disappointed about the water park.