Maya Massar
GBSurprising Great Service. . . I just called Estately.com expecting the usual electronic run around and was surprised and pleased to get a LIVE HUMAN on the phone. Not only that, but this person was polite and helpful; I asked that the interior photos of my home be removed from their website, which the agent said she would do. Not one minute later, the photos were removed. I find the access to a living human, the kindness and respectful behavior, and the timely attentiveness to my request ALL to be unusual in this day and age of electronic, impatient and rude responses such a gold mine! It should not be that simple, decent customer service prompts me to write a 4-star review, but it was so refreshing that I wanted to reward Estately.com! THANK YOU Estately. Hope everyone else using your services will have as good an experience.
Esther
GBThis is the only website I use to find… This is the only website I use to find homes. The listings are very accurate and I get notifications before my realtor. The customer service is also top notch when it comes to setting up an appointment to see homes. Will continue to use this website and recommend to others.
Looking55
GBWould like more features Would like more features. Ability to sort favorites by various parameters. But overall I like it waaaay better than most apps I’ve tried.
Kristy
GBenjoyable house hunting I've enjoyed looking at houses in various markets, saving them, and saving searches. I'm starting to look but am not ready to buy yet. I did contact Estately to find an agent to start looking at houses. I got a response the first time. But after that, I didn't get anyone at Estately to find an agent for me. But I found one myself through email.
Odile
GBYou do not follow-up on your promise to… You do not follow-up on your promise to show property. You also list property already sold or on contract.