serious problem - privacy issues and customer service Update 29 October, 2019: Nothing new - still a customer service failure - still haven't received a reply from Hannah@Estately Update 9 October, 2019: After being notified of the posted response by Hannah@Estately: "Reply from Estately Sep 26, 2019 Thank you for your review. I apologize that no one followed up with you before. I would like the opportunity to follow up with you further. Please feel free to contact me anytime at hannah@estately.(removed) -Hannah, Product Manager at Estately" I emailed her so that should could have the opportunity to follow up with me that she had requested. She hasn't responded to my contact. That makes things worse - feigned interest in customer service that then disappears when the opportunity to actually serve the customer presents itself. If there was a way to downgrade the rating below 1 star... Original Post: I browsed the Estately site and thought that the user interface worked well for me, and I used Estately to schedule a property viewing with an agent. The viewing was fine, as was the agent that Estately sent, but the agent later contacted me and said that he saw the properties that I'd been looking at on Estately and that he was available to show me properties. That surprised me - the agent was able to track my Estately usage! I called Estately and spoke with Jen Johnson about the issue and my privacy concerns - I wanted to opt out of my information being shared with an agent, but she said there wasn't a way for me to do that and she didn't have any information to offer me. Jen said that she'd get in touch with her supervisor Julie Maiuri and that I'd get a call back within 2 business days to address the issue. I never received a call to address/correct the issue, and I don't like that Estately allows agents to access/track people's property interests.

Company unsafe, and will not remove photos of sold homes I have asked his company multiple times to remove photos of my property that has been sold for safety concerns, and they absolutely refuse to remove the photos. This is not only unprofessional, but unsafe for homebuyers, and I absolutely do not recommend this website.

I no longer receive email updates when… I no longer receive email updates when there has been any change to a property I have "SAVED". When was this practice discontinued?? I would rate them 5 stars otherwise.

Home Search with Estately Estately is the first to send me updates and new listings. The only thing I wish was available was sharing a listing.

Love Estately ... outstanding Real Estate tool Love Estately more than any other Real Estate site. I have the app I love how up-to-date the information is when new homes become available on the market and especially when it shows the status of either pending or sold.