antonioco
GBHappy former tenant I am a former tenant, and I left the property about 1 month ago. I was a bit scared regarding the check out, because of the bad ratings but I was positively surprised. In less than one month Saint Property Service returned almost the entire value of the deposit. They only discounted 40,00 as they suggest the house wasn't cleaned. Well, I received the house totally dirty, but, as I didn't want to argue, I accepted. Also my last report regarding the Hob not working, wasn't attended. For this 2 reasons I don't give them 5 stars. Positive points: - Great communication - Fast email replies - Honest - Usually they respond to the reported issues (as I said, except my last one..) I recommend this agency and suggest Alex / Curtis as point of communication. Thanks.
Hannah
GBWorst Rental Experience of our Lives We rented a house from this company in Beeston and it was the worst experience of renting we have ever had. We had emails ignored about health concerns relating to damp and mould, it took over a year to fix a door and we lost furniture due to the mould in the house as mentioned above. The landlord broke the tenancy agreement showing up at our front door unannounced due to the lack of communication from Saints and was also insulting. As someone who works within the industry, these are the type of agents who give independent letting agents a bad reputation. Don't waste your time and avoid them completely!
Deborah Beedall
GBEasy house sale Sold my house via Adam at Saint and he provided an excellent personalised service. He was very professional from the start and his communication by phone and email was exceptionally good. When I asked for help with a couple of small problems he communicated with the buyers and sorted things out very quickly. He definitely helped the sale to progress quicker than if it was left to the solicitors.
George Gayton
GBDifficult to work with Had a boiler breakdown - left without heating (but still had hot water) for months. This was not a massive issue since it was the warmer months, but the problem persisted til Winter, when we lost hot water too. When the hot water was lost, it took Saints about two week to fix the issue, and we were left to cover the extra £150 electricity bill for heating and and hot water. In January, we asked for compensation for this. It is June now, and every email is left unanswered, every call is "we will call you back" - but don't. They are incredibly difficult to work with, if you can avoid, then do.
Robert Brooks
GBFantastic service, Thankyou Jason Osborn is an absolute credit and has been a "Saint", throughout the sale of our property and purchase of our new Home. He has assisted with every step, and just made the journey as a whole a less stressful experience. I would recommend this estate agent, as they provided us with the best brochure, sales advise and support. If there is/was an obstacle, then Jason ensured that best routes were advised and gave us a clear and concise outcome. Thankyou Jason and Saint property services, it has been a pleasure.