I. E. Bedini
GBI have multiple rental properties I have multiple rental properties, one of them Condominium in Galveston and managed by Ryson Real Estate Management, They are the worst i ever work with , the most non responsible and careless toward the property, I have contacted them on several occasions regarding the damages on my property , and they refuse to take responsibility for any of them , they charge the their costumers high fe and they don’t do anything to fix any of them “ they do charge the tenant security deposit “ The decide to what ever they like , and not caring or notifying the property owners for any think, and when you call and ask for a explanation they don’t have one , or not even returning you call ! So I urge all you considering working with Ryson Homes , don’t trust this company , you will regret just like some of us . Don’t let them abuse your investments.
Christy Kenedy
GBWorst stay ever! The beds were advertised as a king and 4 twins. We get there and it's a full, 2 twins, and 2 rollaway cots. Then the air conditioning system was not working properly. After numerous phone calls over a 5 hour period they finally got someone out to look at it. He informed us that they system duct wor was inadequate for the house and that was the reason it wouldn't cool properly. There was nothing he could do to help. It was 100+ degrees outside and best it would do was 78 inside the home. The curtains were falling off the wall and the floor had numerous soft spots in it.
Mks
GBPerfect location This condo was perfect! We could sit on the balcony and watch the waves each morning as we enjoyed our coffee. The location is so central to everything that it’s easy to park the car and just walk. We also loved being on the first floor as we could skip the elevator.
Darwin
GBThe Ryson staff takes care of… The Ryson staff takes care of everything! We enjoy our unit when we can and just leave when it is time to go home and their house keepers clean the unit for the next occupant. They advertise, take the reservations, collect the rents, and see that the condo is clean and ready for use each time someone moves out. The middle of the month following the rentals we get our proceeds via a wire transfer.
S Fogt
GBFirst and foremost First and foremost, I would urge people to reconsider choosing Ryson Vacation Rentals. We had plans to stay in a St Tropez Beach condo for ten days and the cold, snow and ice left Texas with tremendous challenges. We sent several emails checking on the status the area and the condo we had rented and finally received a phone call 3 days before we were to arrive. The boiler for the complex had received damages and although the complex had hot water there could be issues getting hot water within our condo. When asked if we would prefer to cancel, we chose to do so, hot water is expected, not a option we would choose to do without. The pool and hot tub were not working, they weren’t considered top priority. Quite frustrating to have Ryson Vacation Rentals to snag their $350+ fee on a property that wasn’t used under circumstances out of our control. Yep, they just sucked that right up for doing NOTHING, condo did not need to be prepared for us nor cleaned and prepared for the next guests! Think twice before you choose to book with Ryson, you may not get your money’s wort!!