Manisha Kadoche
GBDo not use itrip! Believe the reviews! We read them but decided to risk it anyway which was a poor choice. Company just about making money not about your well-being or reputation. Other agencies in these times are understanding and flexible. Despite contacting the company due to poor weather and asking for in part refund or even credit towards future booking they would rather we travel in -18 storm warnings with young children. Don’t book with these guys.
Michelle Williams
GBCancelled on me less than 3 days before my trip They called me 3 days before my vacation to tell me the house I reserved 3+ weeks prior was sold and my reservation would have to be canceled. They offered me 2 other properties of theirs to choose from, both not even close to what I had reserved. To their credit, they did refund me but left me scrambling to find a new place to stay. Their “general manager” Debi was extremely unprofessional (couldn’t send me a PDF receipt of proof of refund, only a photo of her computer screen) and seemed like she could not have cared less about the situation they put me in. Avoid!
Billy King
GBItrip was very communicative on our… Itrip was very communicative on our trip to Destin, FL. Sarah and Holly are amazing.....I see many negative reviews but thought I should say something because good experiences are just expected and never notated.
Jane
GBSo disappointing!! So disappointing!!! Definitely do not recommend. For $1,700 a night, the condo is extremely old and run down, hot water only worked in half the unit, dishes in cabinet were dirty upon arrival, heat only worked occasionally in unit, appliances were cheap and some broken. They advertise a shuttle service, but it’s 2 shuttles that service 40+ units so it’s very difficult to schedule. I will say drivers are exceptional! Contacted company, iTrip, and while they appear to be attentive and such, not one thing was fixed during our stay. Really a pretty lousy experience all around.
Percy Jaho
ZAI used itrip for 3 weeks in South… I used itrip for 3 weeks in South Africa, Jhb and I had a driver by the name of Wonga. Very professional, insightful, informative and interesting conversations. Would recommend him at any given time for any trip