GOAL Property Services

Charlotte, United States
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1.65
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

5.00%

1

80.00%
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marie fineus
GB

Worst experience I’ve ever had I’m a… Worst experience I’ve ever had I’m a single woman that lives by myself and I had the maintenance company come fix a door that was giving me problems and instead of fixing it the maintenance person made it 10 times worse to the point I could not lock my back door and it was wide open and it was like that for four days. And on top of that, I was charged for gutter cleaning when I never made a work order for gutter cleaning, nor was told to me that the gutters were even cleaned. Absolutely ridiculous and very unprofessional.

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Dustin Jacobsen
GB

BEWARE BEWARE They don't provide maintenance for emergencies in a timely manner. They fail to honor agreements written and verbal, they over charge on every aspect. The only way they can improve is to dissolve the company.

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David Johnson
GB

Kristin Gotta Thank you for all of your… Kristin Gotta Thank you for all of your help you were the only person I was able to reach to help me during our moving out. I left emails and phone messages for the manager and never received a call or email back. Thanks to Kristin I got everything done.

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Theresa Rau
GB

This will be my second year with Goal… This will be my second year with Goal Properties and I couldn't be happier! My Agent Destinee Cilien is just beyond words. She is one of the nicest people I have ever met. When the leasing agent I originally leased from left I was upset but I have to say that after she and I spoke for the first time I was happier then I was to begin with. I wasn't treated like just some tenant she took the time to actually get to know me. If I need to reach out to her she is always available or gets back to me very quickly. I really feel "at home" and I look forward to staying here and knowing she is here is a comfort. I do have to say she is definitely an asset to your company and your tenants.

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Franchezca.r
GB

My ac went out My ac went out, of course on a holiday weekend on 09/03/2021 after 5 pm and we had to wait until 09/07/2021 they couldn’t come until the 09/08/2021and of course Goal couldn’t get a hold of anyone in maintenance. It was a lot of back and fourth. And Goal was having a hard time communicating back with us and also the maintenance people .so they are horrible at communicating.Now we have been without A/C for 3 weeks. So now my whole family is suffering in the humidity and heat all this time and yes they give us floor a/c unit but it only freshens the kitchen. and I can’t speak with anyone at goal. No one cares we don’t have ac it’s 95 degrees outside.it’s now getting cooler outside. This is completely unacceptable. Because we just got this company we use to have national real estate but recently change to Goal. And now I know why they have 2 stars

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