DO NOT RENT HERE! I moved out and provided a forwarding address so they did not send me a final bill with my security deposit. Come to find out they immediately sent it to collections. I paid my rent on time the ENTIRE time I was there. Left the property in better condition than I received it.

If I could have given them negative… If I could have given them negative zero stars I would have. All they do is ignore your requests. Leave there homes in crap condition and constantly send new techs to your home to take pictures of the issue but never follow through to fix them. Worst move decision ever.

If you are a military veteran don't… If you are a military veteran don't even consider this company. I am located in Texas and you would think they would want to work with a veteran, right? Wrong! This company is the worst. No sort of compassion or anything. Just a quick no we don't work with programs like yours and that's that with them. I'm in the SSVF program and no help at all.

I've called the maintenance line… I've called the maintenance line several times about the same issues that are not being addressed nor fixed. This house is run down, cabinets falling apart, holes in the wall and back of the house where rats gain entry. It is a health hazard and NOBODY should have to live like this. I want it fixed NOW and I've definitely documented it and will take whatever steps necessary. If I do t pay my rent there is a problem. So I need you all to do your job like you want to be paid. At this point I have a slumlord. I'm sick of it!!! Escalate me to someone who cares! It's 4 a.m in the morning and I'm looking at a rat in my living room because if unaddressed issues on your end! Your maintenance line is a joke. Nothing is beind fixed! This is a health hazard and I have babies that have to live like this due to lack of responsibility on your end. IM SICK OF IT!

Goal Properties is now Bridge Homes Goal Properties is now Bridge Homes. It's a bitter experience for me when it comes to Customer Service. I have rented from them for about 5 years. This year has been the absolute worst. It has been one month of chasing a human down. No one answers the phone in the Charlotte office. They don't return calls. Neither do they reply to your messages through their online portal. I am building my own home, and will always remember how far I have came. I am blessed and lucky enough to ESCAPE. I will be able to write my notice soon, clean the property, and return the keys.😇