Consumer
GBDon’t use this company if you don’t… Don’t use this company if you don’t wanna be in problems for months. my aunt experience I rent a car in for Fort Lauderdale Location. Once I had the car for one day, the price was increased double and they want to charge for a lot of insurance and taxes that nobody explained before. If I try to return the car, they wouldn’t give any money back and I had to give a safe deposit of $250 that so far a month after I return the car hasn’t been refunded. I’m calling several times to the office in Fort Lauderdale and after a while they just hung up the phone without even answer. I also called the 888 customer service number and waiting 20 minutes for them to answer but nobody in the other side. Just hang up the phone.
Luis Garcia
ITThe cheapest rent that is the most expensive I was thinking of doing a good business renting the cheapest vehicle in Easyrent Stansted Airport UK... but I ended up paying more than the most expensive company.
Flying Solo
GBNothing easy about easy rent Been 7 months stranded abroad due to Covid restrictions. My lease expires while abroad and I return and cancel my insurance. I get back and rent a car for 3 days while I look for a new car. Never did they ask while booking through expedia if I had an active insurance. Why would I if I have no car. Why would I rent if I had a car. Anyway, no rental, soaked wet. Ubered home. Nothing easy about easyrent.
john greenslade
ESEasyrent car hire gatwick For those wishing to hire a car at Gatwick avoid these people like the plague. I recently had the displeasure of dealing with them when booking a car through Carjet (an equally disreputable company). A number of weeks ago I flew to Gatwick to collect a car from easyrent, which I had paid for in advance using a debit card, which was accepted. On arrival I was told I could not have a car because I did not have a credit card. After some discussion I was told my debit card would be accepted provided I paid a further non refundable fee of £315. What a rip off. On top of this they wanted to block a further £1500 on my card (compared to £600 which other car hire companies have charged in the past) I refused to accept any of this and so ended up with no car and no refund of the £216 that I paid for it. These people like their partners in crime Carjet are crooks in my view. Avoid them. EASYRENT SHOULD BE RENAMED EASYCON!!!
karl westlake
DKA complete ripp off of a company……. Stay away from them A complete ripp off af a company, made a booking for 100 pounds over 2 days, when I go to pay for the car and the deposit, I am told that they can’t charge for the deposit as it’s a large amount and that they would take 100 pounds deposit instead, I ask if this will be paid back and received a yes, they have now charged me 100 pounds over the agreed amount stating that I offered to pay 100 pounds as full protection, insurance I have via travel insurance….. this company is only out to steal your money using slight of hand sales tactics. Edit….. he will write on a piece of paper to show that they can’t withdraw the 1750 pounds deposit but will take 100 pounds and it will count as zero, on the contract they will add something called, pom package which they will later claim is an insurance you agreed to…… STAY AWAY FROM THEM, Easy Rent…… I will be going forward with a complaint