Mirage wood floors installed Had new Mirage wood floors installed in the living room and dining area. The entire process went smoothly. Dan and Erin were very helpful with our wood selection and placing the order. Leon was very skilled and did a great job with the installation. Would recommend this company without hesitation.

We had a wonderful experience We had a wonderful experience with Floor Decor Carpet One. CJ was our installer. He couldn’t have been nicer. He explained everything he was doing. He cleaned up every day before he left. On his final day our place was spotless. We would definitely use them again.

Have been a previous customer with … Have been a previous customer with Floor Decor Carpet One ...the reason I returned ! The staff is friendly, knowledgeable, and willing to take the time to make sure you will be completely satisfied with your purchase. Selection is very good, as is pricing. The wait was quick and the installers did a perfect job... including cleanup! Great company to do business with! Would definitely recommend and return.

The install went smoothly The install went smoothly. Some of my trim was dinged up and some carpet tacks poke my feet through the carpet. The installers were nice and mindful of cleanliness.

Responsiveness Poor Everything went great in the beginning with the estimate and ordering materials, etc. but then I couldn't get a hold of my sales person Dan. As it got closer to the date I was told materials would be delivered I called to confirm and express a few concerns/ask a couple questions. I left two voice nails and sent two emails with no response. Luckily the delivery man called before he came. I expressed to him my inability to get a hold of Dan. I asked if he could just have the installer call me after all he was going to be doing the work. He must have said something when he returned to the store because suddenly I received a call. The installer did a great job and I guess that's all that matters. Once the job was done no one checked in to make sure it was done or to ask if everything was ok. The next day I figured I would go into the store and pay my balance. I mentioned to the young woman that something wasn't done that was supposed to be. She wrote a message for Dan to call me - once again he never did.