Mary G.
GBExcellent installation and service. We were just about ready to order carpet when we took in water in our house and had to delay the order. But, when we were ready a month later, we got scheduled right away and the installers worked very hard moving furniture, laying the carpeting and finishing on time. It looks great!!! Minor problem (mine) is that we lost the sale by ordering later. Didn't even think about it at the time as we were dealing with flooding issues.
Ray Zinkowski
GBErin coordinated everything very well Erin coordinated everything very well. Dan did the measurements (he arrived on time), and both him and Erin were very knowledgeable about their products and were very helpful in helping us select the best product for our kitchen. Leon did a great job installing the flooring. Overall, great service at a great price.
Mark in Mundelein
GBWe would use them again. We would use them again. They carpeted seven rooms, a hallway and two sets of stars in one day. There was a delay for the date of install which was not communicated to us, we had to call. There was some difficulty reaching salesmen. Installers did a good job cleaning up after themselves in the house but did not clean up the garage very well.
Chicago Suburban Mom
GBWonderful Local Carpet & Flooring Dealer I was able to get a good price on Karastan carpet during the "Grand Opening" sale at the new store location, which was a nice perk. The salesman I worked with was knowledgeable and helpful with carpet suggestions. He scheduled a convenient day to stop by to measure the room and allowed me to take several carpet samples home to make my final selection. Once my carpet was ordered, it came in rather quickly. The carpet installers arrived on the scheduled day and were courteous and efficient. They cleaned up all the mess & hauled away the old carpet. I would highly recommend Carpet One/Floor Decor.
dave marasco
GBSlight issue with scheduling Slight issue with scheduling; otherwise very happy with the results.