Mark in Mundelein
GBWe would use them again. We would use them again. They carpeted seven rooms, a hallway and two sets of stars in one day. There was a delay for the date of install which was not communicated to us, we had to call. There was some difficulty reaching salesmen. Installers did a good job cleaning up after themselves in the house but did not clean up the garage very well.
Nate Herbst
GBglad to have them. As a local real estate agent I get plenty of opportunity to help my clients find carpet. Dan at Floor Decor Carpet One has been a rare exception to my somewhat lackluster past experiences. Professional, courteous and clean, competitively priced against anyone and willing to go beyond standard service with creative solutions. They are my new go-to for anything flooring related. Thanks for being there folks!
susan macphail
GBI'm happy with the end results, but... I'm happy with the end results. The floors are beautiful. However the communications between the sales rep and I were an issue. I had to call repeatedly to get the initial quote, find out what the down payment would be, find out when the flooring would be ordered, find out when the install would be scheduled, how long it would take, what to expect, etc. While the installer did a great job and was not unpleasant, I felt a little uncomfortable with him because he kept asking me what I considered too personal of questions, such as: "What time did you get home last night?" or "Where are you going, don't you think you should spend more time at home?" I didn't feel that my activity or whereabouts were his concern. But the floors look great and I am happy with them.
RKV
GBFloor Decor in Lindenhurst It's great to work with Dan. He is very honest, responsive, and helps find the right carpet or hardwood flooring for your budget. He will gladly explain his quote and how it compares to the competition. His team works efficiently and are very courteous. He's done 4 projects for me, both hardwood and carpeting. I highly recommend the Floor Décor in Lindenhurst. And no, I am not a relative, but it is nice to be able to give a good rating!
Chris
GBThe install went smoothly The install went smoothly. Some of my trim was dinged up and some carpet tacks poke my feet through the carpet. The installers were nice and mindful of cleanliness.