Chicago Suburban Mom
GBWonderful Local Carpet & Flooring Dealer I was able to get a good price on Karastan carpet during the "Grand Opening" sale at the new store location, which was a nice perk. The salesman I worked with was knowledgeable and helpful with carpet suggestions. He scheduled a convenient day to stop by to measure the room and allowed me to take several carpet samples home to make my final selection. Once my carpet was ordered, it came in rather quickly. The carpet installers arrived on the scheduled day and were courteous and efficient. They cleaned up all the mess & hauled away the old carpet. I would highly recommend Carpet One/Floor Decor.
byron best
GBThe people we dealt with through the … The people we dealt with through the process were nothing but helpful and friendly. We are very satifisfied and happy with the quality of the work and product installed in our home. The communicaiton of how long and how invasive the process of installation was unsatisfactory. Many of the cleaning and closing tasks of the overall project lagged too long and poor communications about these challenges are the reason for not providing a five star rating.
Mary G.
GBExcellent installation and service. We were just about ready to order carpet when we took in water in our house and had to delay the order. But, when we were ready a month later, we got scheduled right away and the installers worked very hard moving furniture, laying the carpeting and finishing on time. It looks great!!! Minor problem (mine) is that we lost the sale by ordering later. Didn't even think about it at the time as we were dealing with flooding issues.
Vincent Davidson
GBDan came out and measured up what we… Dan came out and measured up what we were doing and within an couple days Amanda sent over my proposals. We chose them because of their detailed proposal. We have 3 projects going on with them and they are working with us on an timely manner when we are ready. The first project was our master bedroom and delivered on time. I would recommend them to other people. From the first home visit to install date was very professional.
Chris
GBThe install went smoothly The install went smoothly. Some of my trim was dinged up and some carpet tacks poke my feet through the carpet. The installers were nice and mindful of cleanliness.