Ami
GBOne of my first stops for gifts and … One of my first stops for gifts and little impulse buys for myself. I love their clearance sales and general selection. I also really enjoy their rewards program. What I appreciate the absolute most is that they display customer reviews for each item, good or bad. It's helped me so many times regarding sizing, recommendations or little nitpicky questions I have about a product. My one complaint and reason for my 4/5 would be that some of the items are very low quality for the price asked. All in all, I really enjoy shopping on ThinkGeek, especially for their geeky holiday items.
Jen
GBGreat items and service, overpriced selections. I really like Think Geek for the products. However, if I can find them on other sites such as Amazon, I tend to order them elsewhere for quicker delivery and sometimes better deals. However, I've had amazing experiences with customer service replacing broken items and keeping me updated on orders. So...it's a trade-off.
SystemSoftware115
GBGreat customer service Great customer service! I don't often get to go to this store since the closest location to me is Crabtree Valley mall location in Raleigh. Thanks to Tina and Jay, I had a great experience on my last trip over.
Melinda S. Husted
GBThinkGeek.com Rocks! I have been shopping at ThinkGeek.com for years now, and I am always impressed. They have a wide selection of fun, interesting, unique, and helpful products. Despite their name, you don't have to be a geek to enjoy this website and its products. ThinkGeek.com keeps up with current trends, including TV shows, movies, games, and more. They have everything from apparel to kitchen accessories, so you will be sure to find something to delight and please you, a friend, or a family member. My orders have always been received quickly and fulfilled accurately. Plus, with their Geek Points I earn free stuff just by buying the things I enjoy!
Rik
NLTerrible customer service Ordered an item at ThinkGeek that got stuck in a UPS warehouse due to a damaged invoice. I've had contact with their customer support three times but the issue still isn't resolved. My package has been stuck in the same warehouse for well over a month now. To make matters worse UPS has already stated that I will have to pay an additional €25,- by the time the invoice papers are cleared in order to release the package. Long story short, terrible customer service, definitely not worth ordering here if you live outside of the U.S.