Not so helpful I truly had to keep the ball rolling on my mortgage. There were about 4-6 people assigned to the different processes and none were very good at communicating with me and the fact I lived on Pacific coast and they worked on East Coast made this even worse. Twice, paperwork was messed up on their end that cost me 100's of dollars in increasing closing costs. When it was all finished, I got NO communication from Union Plus that it was approved or how the payout would work or the paying of my old mortgage... nothing! I only knew I had closed from the actual company that holds my mortgage. I also NEVER got my gift card that they promised after closing.

As a first-time home buyer As a first-time home buyer, I was impressed by how smooth the entire process went with Union Plus Mortgage. All the people that were involved were experienced, helpful, and responsive. I would do it again with Union Plus. I also enjoyed the first-time buyer cashback and rewards.

We Closed Because UPM is a broker I did not deal with the mortgage company directly, which was ok. But the person who was helping with our martgage was very unresponsive with the title company and actually did not return calls from the title company. This was a private sale, no realtors involved so I am sure it was a little bit different, but I wish there would have been more communication on the side of UPM

Refinance Mortgage Very helpful staff,each step of process easy too understand and complete. No,.unexpected trouble,and would recommend Union Plus too all of my co-workers.Great to have mortgage and old line of credit combined to one payment.Thanks,Mr. Edwards.

Exceptional Service and Perfection Every Step of The Way! From my first telephone call with Michael for pre-approval to closing a month later with Meredith, Union Plus was outstanding. I was pre-qualified and had the supporting documents in less than an hour. Once I found a home and sealed the deal Meredith stepped in and took over. She made the process worry free and quickly navigated through some obstacles along the way. I had my sight set on a certain closing date and time and Meredith made it happen without a hitch. This was by far the best home buying experience ever. I can't say enough good things about Union Plus and especially Meredith who was always on top of it, she truly made it happen perfectly. I highly recommend Union Plus Mortgage for your home buying needs, you won't be disappointed!