Nancy Kasprzyk
GBWORST BOX COMPANY EVER WORST BOX COMPANY EVER. Giving them a 1-Star Rating is BEYOND generous. Rather than get into a long drawn out story on all the events that transpired (lie after lie after lie after lie...) I just want to WARN YOU TO RUN LIKE HELL FROM USING THEM. Most dishonest company I have ever worked with, and I don't even know if they really are in the Dallas TX location as it took over 4 months after placing an order to arrive, AFTER sitting in CUSTOMS for over 2-1/2 months of which I wasn't even aware that my boxes were outsourced overseas. And, when they arrived, WORST PRINT JOB EVER - super pixelated images instead of using my Hi-Rez AI file.I was told that if I wanted my high res file printed, I needed to let them know ahead of time. You can't be serious!! They were. SERIOUSLY, SAVE YOURSELF A CRAP TON OF FRUSTRATION by finding a more reputable USA company. Less is not always best, you get what you pay for. •••They should be investigated for their SHADY BUSINESS PRACTICES ••• they have a fake USA address that they post on their website. Don't get duped by these Scammers. UPDATE 3/13: I had posted a negative 1 star review about them on GOOGLE with photos of the crappy print job, and Google took it down. Shame on them. People need to know how bad this company is, and telling the truth so others don't get burned is why you review a company.
Denny Rivas
GBCan't say enough about these guys. Can't say enough about these guys. We had a unique folder design that was different than their usual boxes. Both Sara and Sam communicated with us repeatedly to make sure it was just want we envisioned. Color matching was right on point and they were still more competitive cost-wise that others we researched.
Tegan
GBIs it normal that they ask for your… Is it normal that they ask for your credit card information via email? Is it possible their emails system could get hacked? Just want to make sure it’s safe. Up to this point it seems legit I am just making sure I didn’t just make a mistake
Jessica Goodell
GBGood but they rush you I had an overall good experience with Custom Box Hub. They were quick from beginning to end and I am happy with my soap boxes. My only complaint and issue I had was it really seemed so rushed. Luckily my design was simple but from beginning to end I felt rushed to provide designs, approve what was sent and never got any professional suggestions or comments. This is something that I've come to expect from professionals in having something custom made. An example would have been to have a sample printed in-house and real photos taken of it instead of mocked up. Or requesting that I confirm the dimensions of my product to ensure they fit well in the box. That being said, the product is exactly what I approved and was done quickly including shipping.
vincent
GBHighly Recommended We placed an order of custom Kraft boxes with Customboxeshub two weeks ago and it was so smooth process of ordering and connecting with the customer support. Nathan and Sara was so professional and helpful and she delivered exceptional knowledge about the custom options of Kraft boxes. We were so relaxed after our sale rep maintained our all order.