This box place is a scam This box place is a scam. They told me production will be 10-14 days. 6 weeks later, still no boxes and everyone is giving me the run around. No one will tell me the status or even the tracking number as they *say* it shipped, but they don’t have a tracking number. This was a $4,000 order. I am loosing hundreds on purchase orders because multiple businesses were awaiting my boxes to fulfill their orders. Good luck trying to find anyone to help you. They were great customer service before my order was placed, but after they dodged my emails and calls. And after 6 weeks, no one can still tell me where my boxes are.

Can't say enough about these guys. Can't say enough about these guys. We had a unique folder design that was different than their usual boxes. Both Sara and Sam communicated with us repeatedly to make sure it was just want we envisioned. Color matching was right on point and they were still more competitive cost-wise that others we researched.

WORST BOX COMPANY EVER WORST BOX COMPANY EVER. Giving them a 1-Star Rating is BEYOND generous. Rather than get into a long drawn out story on all the events that transpired (lie after lie after lie after lie...) I just want to WARN YOU TO RUN LIKE HELL FROM USING THEM. Most dishonest company I have ever worked with, and I don't even know if they really are in the Dallas TX location as it took over 4 months after placing an order to arrive, AFTER sitting in CUSTOMS for over 2-1/2 months of which I wasn't even aware that my boxes were outsourced overseas. And, when they arrived, WORST PRINT JOB EVER - super pixelated images instead of using my Hi-Rez AI file.I was told that if I wanted my high res file printed, I needed to let them know ahead of time. You can't be serious!! They were. SERIOUSLY, SAVE YOURSELF A CRAP TON OF FRUSTRATION by finding a more reputable USA company. Less is not always best, you get what you pay for. •••They should be investigated for their SHADY BUSINESS PRACTICES ••• they have a fake USA address that they post on their website. Don't get duped by these Scammers. UPDATE 3/13: I had posted a negative 1 star review about them on GOOGLE with photos of the crappy print job, and Google took it down. Shame on them. People need to know how bad this company is, and telling the truth so others don't get burned is why you review a company.

Seamless Experience I'd like to say that my experience with Custom Box Hub was excellent. Packaging Consultant, Anna Smith, was prompt & professional in her reply to my request for a quote on counter display boxes. Anna was easy to work with in having her art department create die lines for the project - the proof arrived quickly and they even sent a video to show the proposed project from all angles. When the boxes arrived, they fit the desired number of our 2oz bottles perfectly. Print was sharp and clear and the boxes were easy to set up for display using the perforated pop up top. Pricing was very reasonable, too! That said, I would definitely use Custom Box Hub for future projects - in fact I'm about to ask for a quote on packaging for a different product! - Pro Image International

THE WORST COMPANY EVER THE WORST COMPANY EVER. I ordered boxes in Oct. 2019 4 simple designs. It took 3 months to receive the boxes. Once they arrived, I found out that they were incorrect. Jeff, their employee told me "we missed a step in production" I requested a refund at that point in return they told me that they'll honor a refund if I paid to ship the useless boxes back. Instead, I gave them another try. We're In April now and I still haven't received a single box from them and they refuse to refund me. I have dealt with 6 people over the past 6 months and every time someone leaves their company i need to explain the whole scenario again! DO NOT WORK WITH THIS COMPANY YOU WILL REGRET IT!!!