Very fast Very fast, quick response. My first order, I had boxes ordered and ready for production within minutes. In the past, I've only ordered online. I wasn't able to ask questions. I ordered through the online chat, I was able to ask all the questions I wanted and gain much more insight into box ordering. Overall, a very pleasant experience!

Is it normal that they ask for your… Is it normal that they ask for your credit card information via email? Is it possible their emails system could get hacked? Just want to make sure it’s safe. Up to this point it seems legit I am just making sure I didn’t just make a mistake

Amazing job and service I am so impressed by the quality of the final products. I'm also super satisfied with the amazing customer service they have. Sara B is my consultant and she is very helpful and kind. They did exactly what I was looking for - amazing job! My brand is classified as a high end brand and the packaging makes it justice. I will definitely keep doing business with them. Thank you so much for your great work and service.

THE WORST COMPANY EVER THE WORST COMPANY EVER. I ordered boxes in Oct. 2019 4 simple designs. It took 3 months to receive the boxes. Once they arrived, I found out that they were incorrect. Jeff, their employee told me "we missed a step in production" I requested a refund at that point in return they told me that they'll honor a refund if I paid to ship the useless boxes back. Instead, I gave them another try. We're In April now and I still haven't received a single box from them and they refuse to refund me. I have dealt with 6 people over the past 6 months and every time someone leaves their company i need to explain the whole scenario again! DO NOT WORK WITH THIS COMPANY YOU WILL REGRET IT!!!

WORST BOX COMPANY EVER WORST BOX COMPANY EVER. Giving them a 1-Star Rating is BEYOND generous. Rather than get into a long drawn out story on all the events that transpired (lie after lie after lie after lie...) I just want to WARN YOU TO RUN LIKE HELL FROM USING THEM. Most dishonest company I have ever worked with, and I don't even know if they really are in the Dallas TX location as it took over 4 months after placing an order to arrive, AFTER sitting in CUSTOMS for over 2-1/2 months of which I wasn't even aware that my boxes were outsourced overseas. And, when they arrived, WORST PRINT JOB EVER - super pixelated images instead of using my Hi-Rez AI file.I was told that if I wanted my high res file printed, I needed to let them know ahead of time. You can't be serious!! They were. SERIOUSLY, SAVE YOURSELF A CRAP TON OF FRUSTRATION by finding a more reputable USA company. Less is not always best, you get what you pay for. •••They should be investigated for their SHADY BUSINESS PRACTICES ••• they have a fake USA address that they post on their website. Don't get duped by these Scammers. UPDATE 3/13: I had posted a negative 1 star review about them on GOOGLE with photos of the crappy print job, and Google took it down. Shame on them. People need to know how bad this company is, and telling the truth so others don't get burned is why you review a company.