Steven Hakim
GBTHE WORST COMPANY EVER THE WORST COMPANY EVER. I ordered boxes in Oct. 2019 4 simple designs. It took 3 months to receive the boxes. Once they arrived, I found out that they were incorrect. Jeff, their employee told me "we missed a step in production" I requested a refund at that point in return they told me that they'll honor a refund if I paid to ship the useless boxes back. Instead, I gave them another try. We're In April now and I still haven't received a single box from them and they refuse to refund me. I have dealt with 6 people over the past 6 months and every time someone leaves their company i need to explain the whole scenario again! DO NOT WORK WITH THIS COMPANY YOU WILL REGRET IT!!!
Jessica Goodell
GBGood but they rush you I had an overall good experience with Custom Box Hub. They were quick from beginning to end and I am happy with my soap boxes. My only complaint and issue I had was it really seemed so rushed. Luckily my design was simple but from beginning to end I felt rushed to provide designs, approve what was sent and never got any professional suggestions or comments. This is something that I've come to expect from professionals in having something custom made. An example would have been to have a sample printed in-house and real photos taken of it instead of mocked up. Or requesting that I confirm the dimensions of my product to ensure they fit well in the box. That being said, the product is exactly what I approved and was done quickly including shipping.
julia mignault
CAAmazing job and service I am so impressed by the quality of the final products. I'm also super satisfied with the amazing customer service they have. Sara B is my consultant and she is very helpful and kind. They did exactly what I was looking for - amazing job! My brand is classified as a high end brand and the packaging makes it justice. I will definitely keep doing business with them. Thank you so much for your great work and service.
Ryan Grey
PKOne of the worst company to deal with One of the worst company to deal with, the shipment came from Lahore Pakistan and they claimed to be in USA. All boxes were badly damaged and misprinted with glue spots, Lamination was peeling off and fingerprints and scratches all over the surface, i asked for return the same day and never heard from them. They stop picking up my calls i left too many voice notes and emails but no response yet. Please DO NOT USE THIS COMPANY as they send you one of the worst product ever.
vincent
GBHighly Recommended We placed an order of custom Kraft boxes with Customboxeshub two weeks ago and it was so smooth process of ordering and connecting with the customer support. Nathan and Sara was so professional and helpful and she delivered exceptional knowledge about the custom options of Kraft boxes. We were so relaxed after our sale rep maintained our all order.