total incompetence and untruths I was introduced to this company following a flooding at my 16 century farmhouse and never in my life, have a dealt with a company, whose communication skills have been less than truthful, and whose promises have not been fulfilled. They assured me that my treasured 120 year old rug would be cleaned and well cared for when they removed it, after leaving us with no carpets or flooring and bare floorboards for 10 weeks. now after promising for its return on 5 separate occasions, it has suddenly been lost and I am told, it will not be returned. it has been handed down through 4 generations and it is the only thing I possessed of my mother who died at 36 , and now it is lost. This is awful and I get nothing, no apology nothing at all . Please do not trust this company with valued possessions.

Saved my house from the threat of mold! I had a water loss issue in my house that threatened to damage the stucture of my house and spread mold. Rainbow Phoenix came in and saved my home. On time and professional water damage company. Ill recommend them to everyone I know in Arizona, Phoenix metro!

It took over a year to fix my townhouse… It took over a year to fix my townhouse after a flood. The quality was so poor they had to redo things multiple times & some things never got done right. They took so long I had to do a lot of the work myself. Then it took them 336 days to get the insurance company the closing invoice so I could get the money they owed me & be done with them.

The guys from Rainbow were very nice THIS IS RAINBOW IN EAST TILBURY ESSEX The guys from Rainbow were very nice, some were absolutely lovely, Steve, Ben & Dave in particular, and Kelly and all the other staff, but we had a lost mirror, which had sentimental value, a cracked lamp which was lovely but we can't replace now and an idiot in charge who couldn't find our leak, despite everyone else knowing exactly where it was. It caused more trouble and kept us out of our home for probably months more than was necessary because of this one person. As said, the rest were lovely and did a great job. Update 6th February 2023 - Had our new furniture delivered this weekend and at last could open the 13 boxes of the things which came out of our old water damaged dining units, which were ok, after almost a year. Rainbow had bubble wrapped everything beautifully, with nothing broken. 5 Stars to them.

Worst customer care Tech guys fine. Organisation is truly awful. Txts ignored. Water left dripping for 8 days. Customer care is the worst I have ever known.