total incompetence and untruths I was introduced to this company following a flooding at my 16 century farmhouse and never in my life, have a dealt with a company, whose communication skills have been less than truthful, and whose promises have not been fulfilled. They assured me that my treasured 120 year old rug would be cleaned and well cared for when they removed it, after leaving us with no carpets or flooring and bare floorboards for 10 weeks. now after promising for its return on 5 separate occasions, it has suddenly been lost and I am told, it will not be returned. it has been handed down through 4 generations and it is the only thing I possessed of my mother who died at 36 , and now it is lost. This is awful and I get nothing, no apology nothing at all . Please do not trust this company with valued possessions.

Just had a retail premises restored… Just had a retail premises restored after a fire can not thank Jackie lee and the team for there outstanding work whole place looks like a new premises well done guys

promises but cut corners promises but cut corners. didnt even turn up. makes it difficult for my insurance. left without bath toilet and hot water. stating they never knew i was living without essentials environmental health tried contact but they refused to speak. talked more about his business being furloughed etc even though i saw him most days working. asked for a copy of damp report refused stating i dont pay his wages the insurance do so wouldnt give me a copy even though its my home and i pay my insurance. recorded this conversation as i knew they were trying to get money for works they hadnt really done stating they cleaned but they didnt ....i did it. Dont be fooled whilst you are vunerable. I am disabled without a bath or shower since feb his excuse was covid

Customers services awful Customers services awful. Asked for quote was told would receive next couple days. A week later still nothing . When I phoned and queried no apology nothing. Will take my business elsewhere. I think they could really muck you around didn’t like their attitude.

Rainbow of Washington MO is Awesome Rainbow out of Washington Missouri did an awesome job on my mom's condo carpet. Justin and Jared were both professional and friendly. Mom's carpets are old and were heavily stained in some area's. The carpets came out better than I expected. The price was reasonable as well. I have used Rainbow for years on my area rugs and they always came out great. Thank you Washington Rainbow!