The guys from Rainbow were very nice THIS IS RAINBOW IN EAST TILBURY ESSEX The guys from Rainbow were very nice, some were absolutely lovely, Steve, Ben & Dave in particular, and Kelly and all the other staff, but we had a lost mirror, which had sentimental value, a cracked lamp which was lovely but we can't replace now and an idiot in charge who couldn't find our leak, despite everyone else knowing exactly where it was. It caused more trouble and kept us out of our home for probably months more than was necessary because of this one person. As said, the rest were lovely and did a great job. Update 6th February 2023 - Had our new furniture delivered this weekend and at last could open the 13 boxes of the things which came out of our old water damaged dining units, which were ok, after almost a year. Rainbow had bubble wrapped everything beautifully, with nothing broken. 5 Stars to them.

Worst customer care Tech guys fine. Organisation is truly awful. Txts ignored. Water left dripping for 8 days. Customer care is the worst I have ever known.

Professional and responsive… I have really appreciated how proactive and upfront this company has been in dealing with an insurance claim. This is all the more appreciated given that all other parties involved from my insurance company to loss adjusters have been unresponsive and provided abysmal customer service. I’ve appreciated having one professional company in the mix, in the form of Rainbow.

Worthless Water leaks. Broken tile. Bad flooring that needs to be all redone. Made to move back into an incomplete project that’s still not done. The crook put a mechanics lien on my home because he hasn’t been paid for an incomplete project. His illegals that put the roof on thought it would be good idea to shovel shingles onto the boat in the middle of winter and then jump on top of it and broom them off, destroyed tarp. Closet doors. Electrical problems. I don’t have enough time for the rest. DO NOT HIRE THIS GUY. He’s a crook.

NEVER AGAIN NEVER AGAIN, THEY ARE NOT PERMITTED ON OR NEAR MY PROPERTY...THEY DESTROYED MY ROOM, STOLE MY ANTIQUE BASEBOARD, AND RUINED MY ROOM AS I KNEW IT, DO NOT LET THEM INTO YOUR HOME!!!