The guys from Rainbow were very nice THIS IS RAINBOW IN EAST TILBURY ESSEX The guys from Rainbow were very nice, some were absolutely lovely, Steve, Ben & Dave in particular, and Kelly and all the other staff, but we had a lost mirror, which had sentimental value, a cracked lamp which was lovely but we can't replace now and an idiot in charge who couldn't find our leak, despite everyone else knowing exactly where it was. It caused more trouble and kept us out of our home for probably months more than was necessary because of this one person. As said, the rest were lovely and did a great job. Update 6th February 2023 - Had our new furniture delivered this weekend and at last could open the 13 boxes of the things which came out of our old water damaged dining units, which were ok, after almost a year. Rainbow had bubble wrapped everything beautifully, with nothing broken. 5 Stars to them.

Worst customer care Tech guys fine. Organisation is truly awful. Txts ignored. Water left dripping for 8 days. Customer care is the worst I have ever known.

RAINBOW INTERNATIONAL..SUCKS RAINBOW INTERNATIONAL..SUCKS. They were unprofessional, rude this company is one that the insurance company sent to my house, if I had picked my own company it wouldn't have been this company. My floors are still wet the padding under the carpet is soaked with water. RAINBOW INTERNATIONAL SMITH STATION AL.THESE GUYS SUCK THEY DON'T CARE ABOUT YOUR PROPERTY

With regards the Norwich Branch With regards the Norwich Branch. Rarely have I had to deal with such an incompetent company all round. The insurance company got them to call me with regards to a sewage leak that needed clearance. It took them a long time to get round to ringing and the staff member was unhelpful with regards to the timings of when they could come. The guys arrived a few days after (so I had cleaned most of it before they arrived). They were made aware that someone was coming to sanitise after. (her attitude made me realise they weren't a company I would want to deal with myself). But they only managed to lift half of the lino as they didn't have the right equipment with them to lift it. (Although the little chunks they left were easily lifted by the foot of the guy who came to sanitise.) One week later they have just completed the task but not left in any condition to have the new flooring put down at all. Even our insurance company are appalled by the service from the Norwich branch they had only used other branches before

Rainbow of Washington MO is Awesome Rainbow out of Washington Missouri did an awesome job on my mom's condo carpet. Justin and Jared were both professional and friendly. Mom's carpets are old and were heavily stained in some area's. The carpets came out better than I expected. The price was reasonable as well. I have used Rainbow for years on my area rugs and they always came out great. Thank you Washington Rainbow!