Very disappointing Very disappointing! I spend over $700. I had my tree up for 2 Christmas seasons. The first time I opened the box the tree smelled like gasoline. The second season the bottom lights didn’t work. I called and spoke to a representative who took my information but never called me back. I contacted the company again in September so I don’t have to deal with adding lights myself. I spoke to a supervisor who said they will replace the tree. I then received an email asking for my address for the full tree replacement which I have saved. I followed up with the company 2 days ago for a tracking number and spoke to a very rude representative who said sorry it’s past warranty. Had they called me back the first time it wouldn’t be past warranty. I am a mom who has kids, a job and a lot going on I can’t keep on following up with a company especially when they sent an email authorizing a full replacement and asking for my complete shipping address. Terrible customer service not to mention dishonest! Tree Classics should of received zero stars!!!!

Yet Another Great Tree Classics Tree In Our Home! We just received our 3rd Tree Classics tree, having had two over the past 8-9 years. We've never had any issues with any of them, and don't expect to this time. It's beautiful, with a narrower shape than in the past, due to changing space requirements on our end. As always, it is easy and quick to assemble, and storing it in our Tree Classics storage bag is a snap! Thanks so much for all you do to keep our home "traditional" at Christmas time!

Beautiful roping I purchased three Woodbury Classic Noble Fir 9 ft Garlands with Clear Lights for my front hall banister. They look wonderful, lifelike (almost everyone who saw them thought they were real), have lights all over and are easy to link together.

Poor Quality & Customer Service Buyer beware! I purchased a pre-lit 9 foot Fraser Fir from Tree Classics last year. Brand new out of the box, a strand of lights on the tree didn't work. They sent a replacement tree but now this year another strand of lights isn't working and they claim the replacement section is out of stock until next Fall (2020) and they will not offer any other solutions for this year! Strongly recommend that you look elsewhere for your Chistmas tree needs, Tree Classics quality and Customer Service are very poor.

Worthwhile Investment Bought for my wife in 2015. We were in need of replacement of our previous Christmas tree, during my search, I came across Tree Classics. So very pleased I did! Experience has taught: a little extra cost, offset by increased quality, aesthetics, and durability define value.For our family, that is exactly what our tree purchase from Tree Classics provided; great value.We are very satisfied! Highly recommended!