This is my third tree from Tree… This is my third tree from Tree Classics (12 and 9 ft). My first two trees were fine -- received on time, in good condition with all parts working appropriately. My third tree (a slim 7 ft) arrived on time and good condition. Easy to put together until time to plug them in -- the plug on the mid portion does not have the appropriate number of spots to plug in the top and bottom sections. OOPS! A couple of the branches are floppy and will need to be fixed -- extra brackets come with the tree fortunately. Quality control was not the best on this tree. But otherwise I have had good look with Tree Classics with nice looking trees and lights.

Lights stopped working Our tree has been great for the last 7 years, however, now entire pieces have stopped lighting up. I have tried replacing fuses, purchased a circuit tester, and purchased additional bulbs. I have spent hours trying to light up the sections that have stopped working. Next year, I will probably purchase a string of LED lights and wrap around the top of the tree. After that, I'll just haul it to the landfill. What is needed is a pre-lit tree where multiple bulbs can go out, but they do not affect the rest of the light string. What I need is a light whisperer......

My school ASB purchased a tree and … My school ASB purchased a tree and arrived damaged on 12/5 when we opened the box. This was unfortunate because it was for our school event. I tried calling twice - was on hold for 40 minutes each time. I then emailed with the picture of the damage. and received an automatic response saying my request was sent to a case support. Two days later without a response, I emailed again and then was sent another email saying I should call during off peak hours. without any mention of when that was- It also stated that any warranty info was to be handled only by phone. THIS IS SO FRUSTRATING. MY STUDENTS FUND-RAISED TO BUY THIS TREE AND IT COMES DAMAGED FOR THE EVENT WE PLANNED?? SO FAR YOUR COMPANY IS NOT A FAVORITE.

Beautiful Trees, Wreaths, Garland and Decorations not only for Christmas but year round Tree Classics offers us creative and helpful decorating tips using both their products and designers that create them in their own homes. When my order arrived it was carefully packaged and the items were wrapped to prevent any harm. I really like their battery operated items so I can hang wreaths and boughs w/o cords hanging down my walls. If you care to follow along on social media you will see what I've found and you can sign up for newsletters and follow their blog all year round as their products can be used for other holidays than Christmas.

Update from 5 days ago Update from 5 days ago. Two more strands of lights have gone out since the last review! Simply unbelievable! Best to find another company with better customer service!!