Horrible company, Horrible Customer Service, Horrible Product Horrible company, horrible customer service, horrible product. I have never experienced worse customer service. The software hasn't worked for a week now and I have been back and forth over 15 times with monkeys at this company. No one has fixed the problem and they eventually just stopped responding to me. I hope every appraiser considering Datamaster reads this and decides against using them.

Very happy with DataMaster Very happy with DataMaster. Excellent service and I've dealt with two employees there that were excellent, as well: Richard Rogers & Joanna Denos. I've recommended DataMaster to every appraiser I know & I'll continue to use it. Very honest company, with the bookkeeping/accounting. I do hope their technology gets better with GPAR forms. 5 Stars!

Would be higher Would be higher, but Dallas didn't get the updates that we saw demo'd last year at the North Texas Chapter Appraisal Institute conference. It showed a lot more features that had been or were about to be rolled out in other cities.

poor response times poor response times, data not being pulled consistantly, errors out too often, last "update" now it does not pick up concessions. This program is now too expensive for this type of experience.

The product works and that's key The product works and that's key. My issue is the cost, for what I pay, regression analysis should be included. There are similar programs that are cheaper that now integrate better than before. My key issue that has held me from switching is that I'm waiting to see if Data Master will offer some regression tools to this wonderful program.