Customer For as long as they want me Brilliant service from day one. Had only one problem with an order that didn't come through but they resent the order again at their expense which is fantastic. Customer services very friendly always reply straight away. Highly recommend and the products are very good. Thankyou so much

Item did eventually arrive. The company does state that it can take months for items to arrive. I ordered 6 cartons first off and after some 7 weeks - nothing had arrived. I received a letter from customs to say that they had been seized. I contacted Duty Free depot who sent 3 cartons of a different brand (twice as expensive) These cartons arrived without incident. I have now placed another order for 3 cartons. Hopefully they will arrive! Thanks duty free depot

I have been waiting for replies to my… I have been waiting for replies to my inquiries about my orders with both club cigarette and duty free pro and have received no ;pgical reason why my order hasn't shipped. Terrible customer service

This s a total scam This s a total scam. DON'T FALL FOR IT. Clubcigarette or Dutyfreedepot, DF pro and god knows how many other names thsese scammers are using, it's all a SCAM! Not to mention buying counterfeit cigarettes online from abroad is ILLEGAL! So don't be stupid people! If you get scammed you deserve it. If you had any doubts whether you are dumb or not, then now you know, because if you order illegal counterfeit cigarettes online you are very stupid and gullible, so wonder no more...

Lost my time on registration Lost my time on registration, login, order and also payment and after some hours I was informed they have problems with credit cards!!! Ridiculous e store. ""On 15-Jun-17 3:46 PM, sales at dutyfreedepot.com wrote: > > Please know that your recent order with us could not be processed. > > Unfortunately, we have been experiencing some difficulties processing Credit Cards.""