Before and after CIBT buyout Before buyout a trustworthy company. After, too many hidden fees offered almost as an afterthought (one $25. fee written in light grey typeface almost impossible to see... but even if checked, they charge you anyway). I used the company for many years. During the last two uses I have been scammed by them..... twice. I'm done.

Used them for years. No more - they've gone way downhill. I used A. Briggs for years and had good experiences with them. Then they got purchased by CIBT and they are now dreadful. Tons of hidden fees, poor customer communications, and deep incompetence. I am about to cancel a major business trip because their expediter obtained a tourist visa instead of a business visa and they cannot get me my passport back in time. I need to find someone new as they've gone massively downhill.

$400 wasted on A Briggs I was needing a visa, so I hired A Briggs to do a 3-week passport. It took 1 month and 5 days. My granddaughter filed for a passport at our county office after I did and received it in less than 4 weeks. She paid $80 total, and I paid A Briggs $476 plus I had to send a signed document to them and paid $30+. So I wasted over $400 and it took a week longer. I recommend that you never use this service.

DISASTER We have obtained visas for nine countries and traveled to 66 countries, we have never had such an awful experience, both with the Indian government process and with A Briggs. After many frustrating unsuccessful experiences trying to use the website to apply, we finally had to travel to San Francisco -- the nearest A Briggs office -- to apply in person. We made an advance appointment for the visit through the NYC office, but when we arrived in San Francisco no one was in the office. After waiting over an hour for someone to show up we called the NYC office to complain. Shortly someone appeared in the SF office and we finished the application.

Unmotivated to help I tried to apply for a Chinese visa with the intention of receiving a one year, multi entry visa. However due to my father not having a Chinese visa that lasted that long (he invited me), they told me it would be impossible to get the one year multi entry and maybe even impossible to get a visa at all. I pushed for the one year and eventually they said they simply could not do it, all the while responding very coldly to my communication. With just a couple weeks until my trip, I went to VisaHQ and they did rush service faster and cheaper than ABriggs'. I really do not recommend ABriggs, they don't seem to be willing to help and are very obstinate in their policy.