Grifters Same as others users. This company will take large amounts of money and provide no service. A "rush" took $640 and 4 weeks (they lost paperwork).

The worst Travel Agency that I experienced I had good experience using Abriggs before they were bought out by CIBT. The service was great then. Now, the service is all time worst. I submitted my China Visa application almost 1.5 months. I was rejected due to how they filled out my application. Also, I got no advice from them. The consultant even complained that I was too aggressive for follow up with her. My advice is NEVER use this agency for China Visa. They are just clueless and horrible. Go with a Chinatown Agency. They can do 100 times better.

over promise. under deliver. Unprofessional

Paper pushers with no personal touch No one advised us that our visa would be issued immediately even though we specified a later date. This caused us to lose 3 months time on our 1 year visa. Would not pay for this service again.

Wish they cared about the time sensitivity of my trip as much as I did! I paid for expedited service for a Saudi Visa. Too bad my visa arrived AFTER my flight to Saudi, which I then had to rebook...imaging the cost of that!!!. The timeline on their website is misleading. The turnaround times reflect the timeline of the embassy - and doesn't actually include Abriggs' time to prepare documents to send to the Embassy. The promised time should start from the time ABRIGGS receives all the required information. It does not and they did not see this as a problem at all. Had they been more explicit and upfront I would have known what to expect. When I called to check on status, there was no sense of urgency. And the estimated delivery date changed every day...to the next day..so that was basically a lie everyday until it wasn't. I am not likely to use them ever again.