Terrible This company was recommended to do a legalization of foreign documents. I did the online form and paid the initial fee because nobody will talk to you unless you do. I was told someone would contact me within 24 hours. It’s been over a week. I have called and emailed numerous times. Not a single response from this company. I have wasted more than a week of my time when I need this document urgently. Terrible, terrible , terrible customer service.

Before and after CIBT buyout Before buyout a trustworthy company. After, too many hidden fees offered almost as an afterthought (one $25. fee written in light grey typeface almost impossible to see... but even if checked, they charge you anyway). I used the company for many years. During the last two uses I have been scammed by them..... twice. I'm done.

It is not all in the computer; we have a cell phone to contact us, no help at all for the money we paid! Please do not use this service. We found out about someone who did it a lot cheaper and a lot quicker!

Poor Service after CIBT Buyout What A Briggs used to get completed in less than 3 days takes CIBT a minimum of 5 days and at a higher cost! I have used A Briggs for nearly 2 years. Now that A Briggs has been bought out by CIBT, the entire experience has drastically changed for the worse!! CIBT is total corporate bureaucracy with slow turnaround times, high fees that are not fully disclosed upfront, and extremely poor customer service! I have never seen a company that wants your credit card number upfront without disclosing the total cost of services to be rendered!! BEWARE!! Thanks to flippant customer service agents that are only robots reading off a computer screen, I will have to find another Visa service for all my business travel. Thanks for wasting my time CIBT and still not getting me a travel visa!

Used them for years. No more - they've gone way downhill. I used A. Briggs for years and had good experiences with them. Then they got purchased by CIBT and they are now dreadful. Tons of hidden fees, poor customer communications, and deep incompetence. I am about to cancel a major business trip because their expediter obtained a tourist visa instead of a business visa and they cannot get me my passport back in time. I need to find someone new as they've gone massively downhill.