5/5 Customer Service! Charlie was AMAZING! I originally was calling to discuss a specific collections charge however, I am so grateful that I was able to connect with her. Very knowledgeable and made me feel comfortable. No one enjoys talking about credit scores…especially when you don’t have an excellent score. So, I very much appreciated her approach and sense of humor. I look forward to working with the agency!

Matthew C Matthew C. Was awesome, he helped me tremendously with everything, explained everything throughly, he couldn’t have explained anything any better, awesome experience! Thanks Matthew!

Melissa L Melissa L. was very helpful in helping me with my collection disputes. She went over every account and explained the process thoroughly to make sure I understood the process.

Not for me. On our initial call, everything went well and I was ready to move forward. However, I was charged 3x. I have been down this road before and I won't do it again. I needed to take care of some things today, and it wiped out my bank account and caused me great inconvenience! I immediately canceled.

Nina Z was UNBELIEVABLY GREAT Nina Z was UNBELIEVABLY GREAT! Wow, I’ve never had such a good experience with a customer service rep. She’s AMAZING and i will definitely be referring this company to my friends & family.