No opp out No opp out. Won’t provide any information on my own email. Wants me to pay again…7 free days…sure. Of using their website. But not to receive any actual results…lies

The lady who contacted me was extremely… The lady who contacted me was extremely professional, courteous, kind, considerate, helpful, and knowledgeable. If I was her boss I would give her a raise in pay and a promotion. She is an asset to your company.

Only US user information allowed I tried to sign up, but they assume that I was an US user. Had to provide a state in order to complete, which I cannot do. I never entered a password, so now I cannot login again. I did somehow manage to cancel my subscription again through the email I got, but could not change the password again. I also payed from GPay, so they assumed that this was my email. It is not, since I only use a g-mail in order to use GPay. I could not change the email either in the signup. There are no password recovery link as well. This homepage is really bad. They should think about putting more effort into development of their homepage. The service it self seems to work quite well though, so still giving it 3 stars.

no help at all no help at all. tried to reset my password using my email and i never received the email to reset it. i tried numerous times. and when i called no one was able to answer and their chat apparently doesn’t work even though they say it’s a 24/7 service

TRUSTWORTHY I accidentally registered for repeat and multiple services and charges. ID Strong was understanding and sympathetic and took time to patiently straighten out my account. This was especially important because I am disabled and on a fixed income. Thank you IDStrong.